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Consumer Alert

How to avoid TSA PreCheck scams

Eunice Kim
No one likes waiting in airport security lines. To speed things up, some people opt to get TSA PreCheck. Scammers know this and send emails that look like they're from TSA PreCheck — but they’re not. The emails want you to click a link that takes you to a scam website that only looks like the official site — but it’s not. If you pay to “enroll” or “renew” your TSA PreCheck, you may not even realize you’ve paid a scammer until you get to the airport for your next trip. But there are ways to spot these scams.
Consumer Alert

Email or social media hacked? Here’s what to do

Alvaro Puig
Hackers target your email and social media accounts to steal your personal information. Like your username and password, bank or credit card account numbers, or Social Security number. If they get it, they use it to commit identity theft, spread malware, or scam other people. So, what are signs that someone hacked your account, and how can you recover a stolen account?
Consumer Alert

Three ways scammers try to steal your money

Alvaro Puig
We recently shared advice to help you safeguard the personal information in your accounts, on your computer, and on your phone to protect it from identity theft. But scammers aren’t just after your data. They want your hard-earned cash, too. Here are some common scams to watch out for.
Consumer Alert

Help your library patrons avoid scams

Ari Lazarus
If you’re one of the resourceful, dedicated librarians who uses FTC materials to help your patrons spot, avoid, and report scams, thank you! We’ve heard your feedback and we’re hoping to make it even easier for you to find, use, and share our resources with our updated website: ftc.gov/libraries.
Consumer Alert

New FTC report to Congress on scams and older adults

Kira Krown
Every year, the FTC reports to Congress on the agency’s recent efforts to protect older adults. Check out this year’s report for new scam and fraud trends, FTC cases and rulemakings that impacted older adults, and updates on Pass It On and other outreach programs. What else is new?
Consumer Alert

The case of the shrinking packaging

Jennifer Leach
If you’ve been grocery shopping lately, you might have noticed that the box, can, or bag you usually buy might feel a little lighter. Sure, sometimes brands repackage and freshen their designs — but sometimes everything is exactly as it was. Just maybe a little smaller with less inside.
Consumer Alert

After a disaster make your donations count

Jim Kreidler
Many communities are experiencing devastating losses from recent hurricanes, and no one knows how long it will take to recover. Maybe you’re considering donating to help people in those communities. But how can you avoid charity scams and make sure your donations go to the people who need them and not to a scammer?
Consumer Alert

Marriott data breach settlement: What it means for consumers

Alvaro Puig
Marriott settled charges related to a data breach that exposed the information of millions of guests. The company will take steps to better protect customers’ personal information. And it will give customers more control over their information.
Consumer Alert

Need cash quick? A payday loan may not be in your best interest

Terri Miller
With the holiday season approaching, you might be looking for extra funds to cover things like gifts and trips. But if you’re planning to borrow the money, make sure a payday loan isn’t your first — or only — choice. Sure, you might get the money fast, but the added fees and interest could make the payback really slow — or nearly impossible.
Consumer Alert

Only scammers tell you to buy a gift card to pay them

Yajie Mu
Did someone tell you to buy a gift card to pay a fine or bill? Stop. It’s a scam. No real business or government agency will ever tell you to buy a gift card to pay them. Here’s how to spot and avoid gift card scams.
Consumer Alert

Risky business: offers to cash out your home equity through a “sale-leaseback”

Nick May
Have you seen offers to “unlock” the equity in your home by selling it and then renting it back from the buyer? The ads make these agreements — called sale-leasebacks — sound like a simple and risk-free way to get cash upfront and stay in your home. But the truth is these agreements are far from risk-free.
Consumer Alert

Recovery scams will follow Hurricane Helene. Here’s how to spot them

Jim Kreidler
Nobody knows how long it’ll take to recover from the devastating flooding and destruction of Hurricane Helene. But we do know it won’t be long before scammers try to cash in on the storm. As you’re working to get back on your feet, learn how scammers operate — and how to avoid them.