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Consumer Alert

Have a problem with something you bought?

BCP Staff
The holiday shopping season is over, but the issues you’re having with a product might not be. Here’s what to do about it. Whether something you bought arrived defective or damaged, or not at all, it
Consumer Alert

Four ways to avoid scams after a weather-related disaster

BCP Staff
Whenever severe weather strikes — blizzards, heavy winds, or the recent devastating fires in Los Angeles — you can bet scammers are following the news to target people affected. So, how do you protect
Consumer Alert

Freezing? Maybe freeze your credit, too

Kira Krown
New year, new chance to think about ways to protect yourself from identity theft. What’s one way? Freeze your credit.
Consumer Alert

Dealing with spam texts, emails, and junk mail

Andrew Rayo
If it’s not scammers spamming your phone with texts or filling up your inbox with emails, it’s your mailbox crammed with ads and other mail you didn’t ask for. The junk messages and mail might seem
Consumer Alert

Scam alert: QR code on an unexpected package

Alvaro Puig
An unexpected package from an unknown sender arrives in your name. You open it and find a note that says it’s a gift, but it doesn't say who sent it. The note also says to scan a QR code to find out
Consumer Alert

Got a text about unpaid tolls? It’s probably a scam

Andrew Rayo
Whether you’ve driven through a toll recently or not, you might’ve gotten a text saying you owe money for unpaid tolls. It’s probably a scam. Scammers are pretending to be tolling agencies from coast
Consumer Alert

State of the Bureau: A BCP Progress Report

Samuel Levine
On Monday I leave the FTC after eight wonderful years, most recently leading the Bureau of Consumer Protection. I cannot imagine more fulfilling work. Consumer protection has been my passion since law
Consumer Alert

The very picture of public service

Jennifer Leach
When, over many years, an agency finds itself repeatedly turning to the same person — to share ideas, to find out what’s going on in the community, to make connections — it seems overdue to give that
Consumer Alert

Identity Theft Awareness Week 2025 is coming!

Eunice Kim
Are you interested in learning more about how to protect yourself from identity theft? Check out Identity Theft Awareness Week. During the week, the FTC and its partners will host free webinars and
Consumer Alert

Taking the guesswork out of gigs

Gema de las Heras
Say you’re looking for ways to make extra cash and see an ad for a gig doing lawn or handy work, house cleaning, or assembling furniture. What they promise you’ll make per hour sounds good. When you
Consumer Alert

Got a package you didn’t order? It’s probably a scam

Jim Kreidler
What could be better than opening the mailbox or the front door and finding an unexpected package? Free gifts might seem like fun — but when an unexpected package lands on your doorstep, it may come
Consumer Alert

Stay ahead of scammers in 2025

Gema de las Heras
With scammers targeting our entire life savings with their schemes, we all need to be alert and know how to detect their latest tricks. Something as simple as talking about scams you know about is a
Consumer Alert

Detect immigration scams that start on social media

Gema de las Heras
Scammers are impersonating attorneys and law firms, offering immigration services on social media. The posts on Facebook and other platforms might be in English or your preferred language. If you