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Consumer Alert

Blurred ads and kids and teens: What to know

Amy Hebert
Have kids or teens? If they’re online or using apps or game consoles, they’re also dealing with ads. Sometimes they’ll know it. But what happens when the line between ads and games and other content
Consumer Alert

Pay your student loans — not scammers

Ari Lazarus
You’ve probably heard the news — federal student loan repayments are starting again in October. But scammers might try and tell you they can help you avoid repayment, lower your payments, or get your
Consumer Alert

Hey Dude Shoes doesn’t walk the walk on shipping and refunds

Alvaro Puig
I don’t know about you, but if I bought something online and never got it, and then didn’t get my money back, I’d be like, “Dude, that’s not right.” The FTC says that’s not right, either.
Consumer Alert

Help spot scammers after Hurricane Idalia

Gema de las Heras
Figuring out the full extent of Hurricane Idalia’s damage could take weeks or even months. But we already know that scammers will follow the path of the storm and try to take advantage of people doing
Consumer Alert

Did someone insist you pay them with cryptocurrency?

Kira Krown
What’s one of the best ways to spot a scam? Know how scammers tell you to pay. Scammers want you to pay them in ways that are hard to trace and hard to get your money back: like through a gift card
Consumer Alert

You could get money back if Vivint misused your credit report.

Rosario Méndez
No company should misuse a person’s personal information — especially when it’s to open accounts for someone else. But that’s exactly what the FTC charged Vivint Smart Home, Inc. with doing. And that
Consumer Alert

Did you hire Ameritech? Look out for a refund soon

Ari Lazarus
If you made payments to Ameritech for what you thought was your student loan, you may be getting a refund soon. Today, the FTC and DOJ are sending more than $9 million in refunds to people who lost
Consumer Alert

Vetting a business or coaching opportunity before you buy in

Alvaro Puig
The FTC charged that a business opportunity and coaching scheme bilked consumers out of tens of millions of dollars. The scheme grew on the back of baseless claims about how much money customers could
Consumer Alert

Don’t pay for help with your federal student loans

Ari Lazarus
You never need to pay to sign up for government student loan debt relief programs — but scammers will tell you otherwise. Here’s how to spot scam companies that charge illegal upfront fees for so
Consumer Alert

FTC lawsuit reminds businesses: CAN-SPAM means CAN’T spam

Seena Gressin
Oh, the joy of clicking “unsubscribe” when your email inbox overflows with spam messages trying to sell you stuff you DO NOT WANT! But what if there’s no “unsubscribe” link and the emails won’t stop?
Consumer Alert

Picking up the pieces after the Maui wildfires

Colleen Tressler
Wind-driven wildfires are causing devastation to the Hawaiian island of Maui. Nobody knows how long it will take to recover from the destruction, but we do know it won’t be long before scammers start