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From Consumer Alerts

Consumer Alert

Heads up in your language

Jim Kreidler
Being online is part of kids’ lives. When they’re online, kids watch and create content, post photos, videos, play games, and share what they’re doing with friends and family. But when they post, play, and connect, they can encounter people and situations that aren’t always what they seem. What can you do to help protect them?
Consumer Alert

When companies share your personal information without your permission

Alvaro Puig
Health and wellness websites and apps collect a lot of personal and sensitive health information about their users. And they might make promises about how they’ll use and protect that data. If companies don’t honor those promises, it can lead to a serious breach of trust — and a lawsuit from the Federal Trade Commission.
Consumer Alert

Did someone send you to a Bitcoin ATM? It’s a scam

Jennifer Leach
Is there a legit reason for someone to send you to a Bitcoin ATM? The short answer is NO. Will someone from the government send you to a Bitcoin ATM? NEVER. If you’ve followed this Anatomy of a Scam series, you know there’s more to it than that.
Consumer Alert

New tech support scammers want your life savings

Amy Hebert
As we continue our deep dive into imposter scams, we’re taking a look at a new twist on tech support scams. Ever deal with a tech support scam? A warning pops up on your computer. It says your computer has a virus and gives you a number to call for help. You often end up paying hundreds of dollars to a scammer who pretends to deal with the fake virus. Now scammers are upping the stakes — instead of hundreds of dollars, people are unknowingly handing over tens or even hundreds of thousands of dollars to tech support scammers. Here’s how.

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