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Consumer Alert

Shutting down tech support scams

Andrew Rayo
With technology, it’s easier than ever to connect with others and people are just a click or call away. Nobody knows that better than scammers — who might try to contact you about a supposed virus or
Consumer Alert

How can you spot a tech support scam?

Traci Armani
Are you getting pop-up warning messages on your computer screen? Or maybe a phone call that your computer has a virus? That may well be a tech support scam. But how do you know? And what do you do
Consumer Alert

Hang up on tech support calls

Jim Kreidler
It can be frustrating to have problems with your computer, especially now that so many people are working from home. But if you get a call from someone claiming to be a Microsoft technician, saying
Consumer Alert

Keep tech support strangers out of your computer

Lisa Lake
If you need tech help with your computer, where do you go? Most of us probably search online. But your online search can lead you straight to scammers who scare you into thinking your computer is in
Consumer Alert

FTC’s Tech Support Takedown 2019

Cristina Miranda
We read you loud and clear! Last year, the FTC got nearly 143,000 reports about tech support scams. We’ve been warning people about this type of scam for years. But one piece of information in the FTC
Article

How To Spot, Avoid, and Report Tech Support Scams

Tech support scammers want you to believe you have a serious problem with your computer, like a virus. They want you to pay for tech support services you don't need, to fix a problem that doesn’t
Consumer Alert

Warn your friends about tech support scams

Amy Hebert
Tech support scams, which get people to pay for fake computer help or steal their personal information, are convincing. You might already know the signs of a tech support scam, but do your friends and
Consumer Alert

No gift cards for tech support scammers

Cristina Miranda
Hey computer users, it’s time for a pop quiz. A) You get an urgent call or email from a tech support company, saying your computer has a problem. Should you give the company remote access to your