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Consumer Alert

Is that unexpected text a scam?

BCP Staff
Did you know that people almost always open text messages? In a new Data Spotlight about the big jump in reported fraud losses involving text scams, the FTC notes a study finding open rates can be as high as 98%. Those are really good odds for a scammer. And when scammers get you to respond to their messages, they’re cashing in. Here’s how you can increase your chances of keeping your money safe.
Consumer Alert

Seemingly urgent security messages could lead to tech support scams

BCP Staff
You’re online and get a message or pop-up alerting you to a problem with your computer. The message might even say or suggest it’s from Microsoft, Apple, or Geek Squad. Should you click immediately to see what it’s about? No, and here’s why.
Consumer Alert

Top scams of 2024

BCP Staff
Did you or someone you know report a scam to the FTC in 2024? Thank you! Those reports help the FTC bring enforcement cases and educate people about scams. Let’s jump into the top 2024 scams.
Consumer Alert

Scam alert: QR code on an unexpected package

Alvaro Puig
An unexpected package from an unknown sender arrives in your name. You open it and find a note that says it’s a gift, but it doesn't say who sent it. The note also says to scan a QR code to find out who sent it — or to get instructions on how to return it. Did someone really send you a gift? Or is it an attempt to steal your personal information?
Consumer Alert

Stay ahead of scammers in 2025

Gema de las Heras
With scammers targeting our entire life savings with their schemes, we all need to be alert and know how to detect their latest tricks. Something as simple as talking about scams you know about is a great way to help you and your community stay protected. And being part of this solution doesn’t require training or a lot of time!
Consumer Alert

Don’t let scammers get in the way of your holiday shopping

Gema de las Heras
As the holiday season approaches, it seems like there are more and more fake shopping sites. The ads on social media show expensive products like electric scooters, designer bags, and other popular toys and gifts at unbelievably low prices. Many of these bogus sites use photos and logos the scammers steal from legitimate businesses, but they won’t send you authentic products. If you’re wondering how to avoid these phony offers, there are a few ways to help you detect them.
Consumer Alert

Three ways scammers try to steal your money

Alvaro Puig
We recently shared advice to help you safeguard the personal information in your accounts, on your computer, and on your phone to protect it from identity theft. But scammers aren’t just after your data. They want your hard-earned cash, too. Here are some common scams to watch out for.
Consumer Alert

Recovery scams will follow Hurricane Helene. Here’s how to spot them

Jim Kreidler
Nobody knows how long it’ll take to recover from the devastating flooding and destruction of Hurricane Helene. But we do know it won’t be long before scammers try to cash in on the storm. As you’re working to get back on your feet, learn how scammers operate — and how to avoid them.
Consumer Alert

Solar energy is rising in popularity. So are the scams

Larissa Bungo
Did a salesperson knock on your door and promise free rooftop solar panels at no cost to you? Or say you’ll never have to pay another electricity bill because government programs, grants, or rebates cover your solar installation? It’s likely a scam. While there are some government-funded solar programs for households that qualify, “going solar” isn’t free. Honest businesses will tell you exactly how much it’ll cost to get and install solar panels. Here’s how to steer clear of the scams.