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From Consumer Alerts

Consumer Alert

Avoid scam websites that offer to help you get or renew your passport

Gema de las Heras
Do you need to apply for or renew your passport? If you search online, the top results might show official-looking websites that say they can renew or get you a passport. Some of these websites are private companies that charge you for services that are free on the U.S. Department of State website…while others are scammers trying to take your money and personal information.
Consumer Alert

Adobe used hidden fee to trap people into paying for subscription plans, FTC says

Andrew Rayo
Maybe you want to try out a product for a little while before you make a long-term decision. So, you sign up for a monthly subscription plan. Everything is fine until you want to cancel and it turns out to be a yearly subscription with monthly payments. Surprise! That’s what the FTC says happened to people who signed up for monthly subscriptions with Adobe.
Consumer Alert

Do you really own the digital items you paid for?

Amy Hebert
Have you ever bought a video game, e-book, song, or movie to enjoy on one of your devices, whether it be a gaming console, tablet, or phone? If so, you might think that you’ll always have access to these things. But you might not — here’s why.

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