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Shopping
What to know when you shop, compare warranties, or need to a resolve a customer problem.
Sometimes it can be hard to tell whether arts and crafts are genuine or are imitations. Learning about American Indian arts and crafts can help you make sure to buy quality, authentic pieces.
Online marketplaces sell goods from local groups and national companies. Before you buy, learn about refunds, returns, and how to get help in case of problems.
Take time to find a lawyer with relevant experience in the legal area you need. Find out about experience, fees, and possible outcomes. Get agreements in writing.
When you shop for new appliances, furniture, or expensive electronics, a seller might offer different ways to pay over time. Here’s what you need to know.
Shopping apps may help you get deals or earn rewards, but they also ask for personal information and collect information about you and your shopping behavior.
Before you buy an extended warranty or service contract, compare it to the warranty that came with the product. Will buying the coverage add extra benefits?
A warranty is a manufacturer's promise to stand behind its product. Read the warranty to see what is and isn’t covered, and what to do in case of problems
Find out what to do if you paid someone you think is a scammer, or if you gave a scammer your personal information or access to your computer or phone.
Planning to buy things like new clothes or electronics for the holidays, but want to pay later? Some businesses offer “buy now, pay later” plans, which let you get your purchase right away and pay for
With the reopening of the federal government program to order no-cost COVID-19 tests, there are more options to get free tests this year. But how do you know what’s legit and what’s a scam? Read on.
Colleen Tressler, FTC, Division of Consumer and Business Education
The FTC enforces the Eyeglass Rule, which gives you the right to get your eyeglass prescription — whether you ask for it or not — and at no extra charge once your eye exam has been completed. Having a
Timeshare exit companies advertise a lot. Many "guarantee" they can get you out of your timeshare contract, but sometimes these companies are simply a scam. In a case announced today, the FTC said a