Skip to main content

From Consumer Alerts

Consumer Alert

Do you really own the digital items you paid for?

Amy Hebert
Have you ever bought a video game, e-book, song, or movie to enjoy on one of your devices, whether it be a gaming console, tablet, or phone? If so, you might think that you’ll always have access to these things. But you might not — here’s why.
Consumer Alert

Last-minute shopping? Three ways to spot rip-offs

Gema de las Heras
Ever think about clicking on ads for big markdowns or close-out sales in your feed? Social media seems to know what’s on your shopping list, whether it’s the season’s hot toys, electronics, or other popular items. The problem? Scammers are impersonating real companies in ads on Facebook, TikTok, and other social media platforms. So, how do you navigate past the fakes without passing up the real bargains? 
Consumer Alert

This Halloween, don’t get ghosted by scammers

Andrew Rayo
Halloween is almost here. What could be scarier than not having your costume ready? How about ordering a costume online and never getting what you paid for? Scammers are making this season extra spooky by pretending to be real companies like Spirit Halloween and Party City. But it’s all a trick. Here’s what to know.
Consumer Alert

Hey Dude Shoes doesn’t walk the walk on shipping and refunds

Alvaro Puig
I don’t know about you, but if I bought something online and never got it, and then didn’t get my money back, I’d be like, “Dude, that’s not right.” The FTC says that’s not right, either.

Get consumer alerts