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Consumer Alert

Identity Theft Awareness Week 2024 starts January 29

Colleen Tressler
You’ve probably heard about identity theft, but have you heard about Identity Theft Awareness week? That’s when the FTC and its partners host free podcasts, webinars, Facebook Live interviews, and
Consumer Alert

FloatMe broke cash advance promises

Bridget Small
FloatMe ads promised cash advances of up to $50 and offered instant deposits of “free money” after you downloaded the app and subscribed to a monthly plan. What didn’t the ads say? That FloatMe would
Consumer Alert

FTC finds TurboTax “free” is not free for most

Jennifer Leach
Free means free, right? If you’re TurboTax, not always, according to a new ruling from the Federal Trade Commission. And not for everybody, or even most people— even if an ad says “100% free.”
Consumer Alert

This NCPW, speak up against scams in your language

Ari Lazarus
Scammers speak your language. Whether you speak a language from Arabic to Vietnamese, or the language of college students or veterans to older adults — scammers know it fluently. With National
Consumer Alert

Children’s online privacy: Tell the FTC

Carol Kando-Pineda
The Children’s Online Privacy Protection Act (COPPA) gives parents control over what information websites can collect from their kids and how they use and share that information. The FTC now proposes
Consumer Alert

Tracking the first winter storms of the year? So are scammers

Gema de las Heras
With all eyes on the severe weather moving around the country, scammers are paying attention, too. And they’re likely following the path of the storms to target the people affected. So, how do you
Consumer Alert

No love for romance scammers in 2024

Bridget Small
As your social media and mailboxes fill up with new year’s greetings, you might see some unfamiliar names. Are the messages from long-lost friends or romance scammers trying to get close? Here are
Consumer Alert

How are robocallers getting your phone number?

Andrew Rayo
Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my
Consumer Alert

New year, new weight loss scams

Ari Lazarus
Scammers follow the headlines — and the seasons. As the new year rolls around, we’re sure to hear lots of “new year, new you” advertising around health and fitness products. But some of those
Consumer Alert

What to know about holiday gift returns

Colleen Tressler, FTC
If you got a gift this holiday season that wasn't quite right, you may be looking to return it. Here’s some advice to help make the process go more smoothly.
Consumer Alert

Job scams targeting college students are getting personal

Lesley Fair
If you’ll be seeing college-age relatives over the holidays, warn them about a variation on the “job interview” scam that students looking for summer or permanent employment have reported to us.
Consumer Alert

Hang up on PCH impersonators

Ari Lazarus
Have you gotten a call about a prize for a contest you never entered? It might be a scam. We’ve been hearing about scammers calling to say you’ve won a boatload of money from Publishers Clearing House
Consumer Alert

Keep scammers away as you deal with East Coast storm damage

Gema de las Heras
Experience tells us that scammers will follow the record-setting winds, rainfall, and storm surge that have left thousands of East Coast residents, from Florida to Maine, under water or without power
Consumer Alert

If DNA test kits are on your holiday shopping list

Lesley Fair
A personalized holiday gift used to mean a shirt with a monogram. But the popularity of at-home DNA test kits suggests that personalized presents have gotten a lot more personal. If genetic test kits