Did someone use your SSN to file taxes? Here’s what to do

If you’re filing your taxes online this year, watch for signs of tax identity theft, like someone using your Social Security number (SSN) to file and claim a tax refund. One way you’ll know is if the IRS rejects your tax return once you file. Learn to protect yourself while filing online and what to do if someone steals your tax refund.

If you use tax preparation software like TurboTax, H&R Block, TaxAct, or TaxSlayer, protect your accounts by using two-factor authentication. Requiring two or more credentials to log in makes it harder for scammers to get into your account, even if they get your username and password. And always file early, if you can — before anyone else files using your personal information.

But even if you’re careful, someone might still use your SSN to steal your refund. Now, if the IRS rejects the tax return you submitted online or through a tax preparer, it could just mean missing or incorrect information. But if the IRS says there’s more than one tax return filed in your name or they see income from an employer you know you don’t work for, that’s identity theft. Don’t panic — but do act quickly to communicate with the IRS. Here’s how:

1. Report it to IdentityTheft.gov using as many details as possible. The site will create an FTC Identity Theft Report, an IRS Identity Theft Affidavit, and a personal recovery plan.
2. Submit your IRS Identity Theft Affidavit through IdentityTheft.gov. This tells the IRS to begin investigating your case. Or get the Identity Theft Affidavit (IRS Form 14039) and submit it by mail.
3. Follow the steps in your personal recovery plan — like freezing your credit and checking your credit reports — to limit the damage identity theft causes.

Share IdentityTheft.gov/Steps with friends and loved ones to help them protect their personal information and stay ahead of identity thieves.