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Consumer Alert

Can you spot an investment scam on social media?

BCP Staff
Can you spot an investment scam if it comes from an actual friend’s page on social media? If someone you know is suddenly posting bank account screenshots, claiming they can teach you to make money quickly with little to no risk, it’s likely an investment scam. Keep scrolling to learn how to recognize the signs.
Consumer Alert

No, FTC “agents” with badge numbers aren’t calling you

BCP Staff
Scammers impersonating the government — including the Federal Trade Commission (FTC) — is nothing new. But here’s a twist: scammers are now calling themselves FTC “agents” and supplying fake badge numbers and ID cards to try to convince you they are who they say they are. (…They’re not who they say they are. The FTC doesn’t have “agents.”) So how do you avoid scams like this?
Consumer Alert

Spotting student loan scams

BCP Staff
Did you recently get an email about your federal student loans? Not sure about the status of your federal student loans? Start by logging in to StudentAid.gov. You’ll see information about your loan servicer and how to reach them. If you have questions or need help with your loans, contact your servicer directly.
Consumer Alert

Let’s talk about scams this Older Americans Month

BCP Staff
Older adults may come from different backgrounds, but one thing they have in common is wisdom gained from life experience. This Older Americans Month, whatever your age, the FTC encourages you to share your wisdom about avoiding scams and fraud with the older adults in your life.
Consumer Alert

Notice in the mail about your property? Here’s what to know

BCP Staff
Say you get a letter that seems to come from a bank. It says it’s related to your property, has the words “FINAL NOTICE,” printed on the letter, and has what looks like a refund check attached. Your first thought is that you’re getting money. But then you notice there’s no signature, and the small print says it isn’t a check. The mailer says to “Call IMMEDIATELY”. But what happens if you call?
Consumer Alert

What the Rule on Unfair or Deceptive Fees means for you

BCP Staff
Have you ever picked out tickets to an event or the perfect vacation rental and then ended up paying twice what you expected in fees at checkout? Help is on the way: the FTC’s Rule on Unfair or Deceptive Fees takes effect today. What might this mean for you?
Consumer Alert

Avoid gift card scams this Mother’s Day

BCP Staff
With Mother’s Day just around the corner, you may be looking to get the mom in your life a last-minute gift. Maybe you’re looking to get her a gift card for a favorite restaurant or spa. That’s great — gift cards are for gifts — but scammers might try to tell you otherwise.
Consumer Alert

Getting calls from a debt collector? You have rights

BCP Staff
You get a call out of the blue. The caller insists you owe money and says you’ll be arrested if you don’t pay immediately. You have no idea what she’s talking about. What do you do?
Consumer Alert

Money for Avast antivirus software users

BCP Staff
If you bought antivirus software from Avast between August 2014 and January 2020, you could be eligible for a payment from a recent settlement in the FTC’s lawsuit. Start by checking your inbox for an email about how to submit your claim by June 5, 2025.
Consumer Alert

Avoid online JOANN impersonators and their fake sales

BCP Staff
You may have heard the news: JOANN Fabric & Craft stores are closing — and holding big clearance sales before they shut their doors. Looking to grab some deals? The real JOANN sales are only happening in person in their physical stores. But that hasn’t stopped scammers from setting up bogus websites with fraudulent deals claiming to give you 80-90% off. Here’s how to avoid these JOANN online impersonators.