Consumer Alert
Refund checks are in the mail for eligible Publishers Clearing House customers
Refund checks totaling more than $18 million are in the mail to more than 281,724 Publishers Clearing House (PCH) customers eligible for a refund as a result of an FTC action. In their case, the FTC said PCH used language and designs to trick people into thinking they had to buy things to enter or increase their chances of winning a sweepstakes. According to the FTC’s complaint, PCH sent emails with deceptive subject lines that led people into thinking the emails were related to official documents, like tax forms.