April 2025

Refund checks totaling more than $18 million are in the mail to more than 281,724 Publishers Clearing House (PCH) customers eligible for a refund as a result of an FTC action. In their case, the FTC said PCH used language and designs to trick people into thinking they had to buy things to enter or increase their chances of winning a sweepstakes. According to the FTC’s complaint, PCH sent emails with deceptive subject lines that led people into thinking the emails were related to official documents, like tax forms.

Have you ever gotten a text message about a package coming via the United States Postal Service? Maybe it confirmed your order, said a package is out for delivery, or said there’s a problem like unpaid postage, a missed delivery, or you need to update your shipping preferences. That text message will say to click a link to learn more or fix the problem. But there’s a good chance that text message that says it’s from USPS (or FedEx…or DHL…) is really from a scammer.

Did you know that people almost always open text messages? In a new Data Spotlight about the big jump in reported fraud losses involving text scams, the FTC notes a study finding open rates can be as high as 98%. Those are really good odds for a scammer. And when scammers get you to respond to their messages, they’re cashing in. Here’s how you can increase your chances of keeping your money safe.

Do you feel like you’re getting more emails from strangers than messages from people you actually know? These unexpected messages are often phishing scams trying to steal your money and personal information. FTC data shows that email was the top method scammers used to contact people in 2024. To help you avoid these scams, here’s what to know.

Have you gotten a robocall about a discount on phone, TV, or internet services? Scammers are pretending to be businesses and making robocalls about “discounted services” if you pay with a gift card. It’s a scam. Here’s how the scam works so you can avoid it.

You’re online and get a message or pop-up alerting you to a problem with your computer. The message might even say or suggest it’s from Microsoft, Apple, or Geek Squad. Should you click immediately to see what it’s about? No, and here’s why.

Kids and video games often go together like peanut butter and jelly. Here’s something else that goes along with some video games: Ads competing for your kid’s attention at every stage of their video game-playing experience — while they look for video games on the app store, while they select and download games, and during gameplay. Learn how to deal with ads that encourage kids to spend money — sometimes without your knowledge or approval.

Recovering from the storms that brought deadly tornados and severe flooding from the South to the Midwest will take time and patience. If you’ve been displaced by a weather emergency, or your home or business was damaged, you’re probably trying to figure out what to do next. Here are some ideas to help you get started.

April marks the one-year anniversary of the FTC’s Impersonation Rule. Here’s how impersonation scams can hurt people, and what the FTC is doing to fight back.

Have you ever paid for something and later found out you could have gotten it for free? It might make you wish someone had told you it was free — before you paid. That’s what a lot of people have reported to the FTC about companies charging them hundreds of dollars to get their Employer Identification Number (EIN) from the IRS. But there’s no reason to pay anyone for your EIN. The IRS issues EINs for free.

All year long, scammers are looking for ways to steal your hard-earned money. FTC data shows people reported losing $12.5 billion to scams in 2024, which is up $2.5 billion from 2023. April is Financial Literacy Month: a great time to check out the free resources at consumer.gov to help manage your money while protecting it from scammers.