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Shopping and Donating

Make smart shopping decisions, know your rights, and solve problems when you shop or donate to charity.

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Consumer Alerts

Questions about your Amazon Prime settlement refund? Read on

January 30, 2026

BCP Staff

If you’re one of the many millions of people eligible for a refund from the FTC’s settlement with Amazon, you might already have gotten a check for up to $51. If you got it and deposited or cashed it, you’re all set. You might also have gotten an email or postcard this month with instructions on how to submit a claim. But based on what we’re hearing from consumers, some people have questions about Amazon’s refund process and their eligibility, whether they need to file a claim, and how to do it. If that’s you, let’s get you to some answers.

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Credit, Loans, and Debt

Learn about getting and using credit, borrowing money, and managing debt.

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Spot the scams when fixing your credit

January 7, 2026

BCP Staff

If there’s information on your credit report that’s correct but not so great, it can make it harder to get credit with good terms. But there are things you can do yourself for free to help fix your credit. Credit repair companies also charge to do the same things. Before you consider paying, though, know the rules these companies have to follow — rules dishonest companies and scammers often break.

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Jobs and Making Money

What to know when you're looking for a job or more education, or considering a money-making opportunity or investment.

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Parents and student athletes: If you’re hearing from sports agents, you’ll want to read this

January 12, 2026

BCP Staff

If you’re hoping your athletic talents will lead you to endorsements during college or eventually to pro sports, signing with a sports agent might be an exciting first step — but it’s also serious business. That’s why the FTC is seeking information from universities about sports agents’ compliance with the Sports Agent Responsibility and Trust Act. SPARTA requires agents to provide important information to student athletes and schools about agency contracts — and prohibits them from making false or misleading statements to student athletes or offering illegal gifts to induce student athletes to sign agency contracts.

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Unwanted Calls, Emails, and Texts

What to do about unwanted calls, emails, and text messages that can be annoying, might be illegal, and are probably scams.

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No, that’s not your boss asking you to buy gift cards

January 28, 2026

BCP Staff

While the gift-giving holidays are over, scammers still want gift card money. Some scammers might even reach out by pretending to be your boss and asking you to buy gift cards for them. But it’s a scam. Here’s how to spot and avoid it.

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Identity Theft and Online Security

How to protect your personal information and privacy, stay safe online, and help your kids do the same.

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How to handle unexpected calls that claim your money is at risk

January 30, 2026

BCP Staff

Your phone rings and what the caller says next sends you into a panic. They claim there’s fraud on your credit card, someone hacked your bank account, you owe a tax debt, or your benefits will end today. Your adrenaline is pumping, and your mind races a hundred miles an hour. They sense this—and they say they can help. Should you trust them? No.

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