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The numbers are in, the counts have been made, and today the FTC announced what we heard from you during 2017. Here are some highlights:

  • This year’s top fraud is again Imposter Scams, with nearly 350,000 reports. Nearly 1 in 5 people who reported an imposter scam lost money – a whopping $328 million lost to someone pretending to be a loved one in trouble, a government official, tech support, or someone else who’s not who they say they are, but who wants your money.
  • We heard from nearly 2.7 million people last year. There were fewer debt collection reports in 2017 (23% of all reports), but it’s still the top category by a wide margin, followed by identity theft (14%), which overtook imposter scams (13%) for the number two slot in 2017.
  • For everyone who reported identity theft, credit card fraud tops the list, and continues to grow. Reports of tax fraud are down 46%, but it was still reported by nearly 63,000 people.
  • Of the more than 1.1 million people who reported fraud, 21% told us they lost a total of more than $905 million. That’s an increase of $63 million from 2016.
  • People reported that scammers mostly contacted them by phone, and they mostly paid for frauds – once again – by wire transfer. But check out the $74 million in losses on credit cards, which are charges that could potentially be disputed and recovered, if done in time.
  • Median losses tell an interesting story: for all fraud reports in 2017, the median loss was $429. Compare that to a $500 median loss to imposters, a $720 median fraud loss to scams that come in by phone, a $1,710 median loss related to travel, vacations and timeshares. Among military consumers, median losses were higher than the general population -- $619.
  • More younger people reported losing money to fraud than older people – but when people aged 70 and older had a loss, it was a much higher median loss than other groups.
  • And, based on reports per 100,000 population, the top states for fraud reports were Florida, Georgia and Nevada. For identity theft, it’s Michigan, Florida and California.

Have you spotted any scams? If so, tell the FTC – and then come back this time next year to hear what happened during 2018.

Consumer Sentinel Network Data Book 2017 Snapshot.  2.7 million reports. Top three categories:  1.	Debt collection 2.	Identity theft 3.	Imposter scams  Of 1.1 million fraud reports, 21% reported a loss. $905 million total fraud losses; $429 median loss.  Younger people reported losing money to fraud more often than older people.  40% of reports from people age 20-29 reported a loss; 18% of reports from people age 70+ reported a loss.  But when people aged 70+ had a loss, the median loss was much higher. Median loss $400 for age 20-29; median loss $621 for age 70-79; median loss $1,092 for age 80+.  Imposter scam reports: 1 in 5 people lost money to a reported imposter scam. $328 million reported lost; $500 median loss.  Identity theft reports: Credit card fraud increased 23% from 2016. Tax fraud decreased 46% from 2016.  Federal Trade Commission. ftc.gov/sentinel2017

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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