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There’s a new federal resource to get free FDA-authorized coronavirus test kits. At, you’ll find information about testing and a link to the U.S. Postal Service – – where you can order up to four rapid tests to be sent to your home address. Or order your kits by calling 1-800-232-0233 (TTY 1-888-720-7489). Your kits will be mailed through the U.S. Postal Service within 7 to 12 days.


The tests are completely free. There are no shipping costs, and you don’t have to give a credit card or bank account number. You only need to give a name and address. Once you place an order, you’ll get an order confirmation number. If you give your email address, you’ll also get an order confirmation email and delivery updates. Anyone who asks for more information than that is a scammer. So, remember:

  • Go to or call 1-800-232-0233 (TTY 1-888-720-7489) to order your free COVID test kits from the federal government. Online, if you click to order, you’ll be redirected to If you follow a link from a news story, double-check the URL that shows in your browser’s address bar.
  • No one will call, text, or email you from the federal government to ask for your information to “help” you order free kits. Only a scammer will contact you, asking for information like your credit card, bank account, or Social Security number. Do not respond. Instead, report it to the FTC at

Please share this information with others and stay connected to stay informed. Subscribe to consumer alerts from the FTC to get updates delivered right to your email inbox.

If you spot a scammer offering COVID test kits, tell the FTC about it right away at Or, file a complaint with your state or territory attorney general at, the consumer website of the National Association of Attorneys General. Your reports can make a difference by helping us investigate, bring law enforcement cases, and alert people about what frauds to be on the lookout for so they can protect themselves, their friends, and family.

Note: This blog, originally posted on January 19, 2022, has been updated to include the toll-free telephone numbers to order test kits.

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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January 31, 2022
I placed the order but only received 2 test kits. I thought I was getting 4 kits.
notplain Don't…
January 31, 2022
I only received 2 test, not the 4 that we’re suppose to receive
February 01, 2022
I order my tests on 11/19/22 and still haven’t received them.
February 01, 2022
I ordered my tests and received confirmation of order on January 18. I have yet to receive shipping information or the tests. Is there a way to track the order status? Everyone i know who ordered after me have received theirs.
February 01, 2022
Still waiting for my tests to arrive I live in a huge apartment complex and no one on my floor has received their test yet from the Government. When are you actually going to mail out the tests? I ordered mine the first day the site went up to place an order. Still no tests!
February 01, 2022
Ordered the test online over 2 -1/2 weeks ago, still have not received them... is this just a scam???
February 01, 2022
It said I was supposed to get 4 per household but they only sent me 2.
Fairfax County, VA
February 01, 2022
Ordered on the 1st day, and the tests arrived today. Two small boxes, two tests per box. Made in China.
Concerned Citizen
February 01, 2022
Two at home Covid-19 rapid test kits sent to me without my knowledge. I called the national hot line (1-800-232-0233) for covid test kit to raise my concern, the Rep I talked to didn't know how that would have happened. She said citizens must order/request to receive the home test kits. I live in Texas, and the test kits were sent out from USPS -MDC TK in Topeka, Kansas. How could this happen?
CookyDon't use…
February 01, 2022
I placed an order onto the government's website for a free at home covid test kit for myself (to my address) and one for my brother (to his address ) on January 18th. I received a confirmation email but has not gotten an email giving a tracking number. As of February 1, 2022, neither one of us has received the free covid test kits. What should we do next? Is there a backlog? Can or should we reorder?
February 01, 2022
I just tried ordering free Covid test and it said this address already got them. But I’m in a different unit from the main house. And I tried apartment A. Also tried suite A. I tried last Tuesday and was told the same thing. Someone told me there was a problem in the system but it had been corrected?? Apparently it hasn’t!!
February 01, 2022
My test came incomplete with no solution, just card and swab. What can I do?
February 01, 2022
I placed my order for test kits and only received 2. An email was received stating the kits are on the way. What happened to the other 2? Mail carrier delivered to wrong house or kept them?
February 01, 2022
I ordered our tests on the first day they could be ordered. My mom ordered theirs. My neighbor ordered theirs. They have received theirs already. I have not. Please advise.
February 02, 2022
I tried to order this "free test kit" & it keeps telling me it was already ordered for my address even though I put in my correct apartment number. I never ordered this test kit before. There are 90 units in my building, so I'm sure others have ordered this kit, but certainly not from my apartment, I'm the only one here! Very frustrating!
Solid Citizen
February 02, 2022
Where are my Covid tests? I ordered them weeks ago, and they didn't arrive in my mail box. My son got his two hours away in the state.
February 02, 2022
Where ARE the free government corona virus test kits? I ordered mine on 1/19 and I have yet to even get a tracking number. The government requires I test weekly; yet they can't get a test to me.
February 04, 2022
I ordered tests on Tuesday, January 18th and have yet to receive them! My daughter, who lives in another state, also ordered on the 18th, though later in the day than I, as I was the one who told her about this offer, received hers several days ago!! What is up with this process?
February 04, 2022
Ordered my FREE at home covid test January 18th, received order number and never received shipping number and never received my kit, all my neighbors near me have already gotten their test kits. Tried to order again and it won't let me