Consumer Alerts

The floodwaters from last year’s hurricanes receded months ago, but their wrath could still affect used car buyers across the nation. That’s because storm-damaged cars are sometimes cleaned up and

Since we told you it’s time to ask for your money back from Western Union’s settlement with the FTC, we’ve gotten some questions about who can make a claim, when, and how it works. Here are some

Getting a call from a debt collector can be stressful. But it can be downright frightening when the caller uses lies, profanity and threats to try to get you to pay. In a case announced today, the FTC

Usually, when I pay with a check, I write it out and sign it, or I direct my bank to send it on my behalf. But what if a check is drawn on my account but I didn’t write it, sign it, or tell my bank to

If you feel smothered by your monthly bills, a call from someone who says they can reduce or eliminate your debts might sound like the answer to your problems. But in many cases, unscrupulous people

Have you heard about a government program that will pay your monthly bills for an up-front payment or processing fee? Here’s a short version of the rest of this post: It’s a scam. Don’t do it. We’ve

When an ad suggests a product can improve your memory in 90 days, you might be tempted to buy it. But, if solid science doesn’t back these claims, forget about it. The FTC and the New York Attorney

You dream about buying a house, but you can’t — at least not yet. Maybe you don’t have the money for a down payment, or you’ve had problems with your credit. But what if someone offered you a chance

Have you seen ads promising easy money if you shrink-wrap your car — with ads for brands like Monster Energy, Red Bull, or Pepsi? The “company” behind the ads says all you have to do is deposit a

Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the

Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love