Consumer Alerts

(View or share the YouTube version of the video.) Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds for some

(View or share the YouTube version of the video.) These days, video games have shops just like online stores. Games like Fortnite, developed by Epic Games, sell gear, character “skins,” and dance

As 2022 winds down, many of us are still feeling the financial effects of the pandemic: from finding work to buying or renting a home; from getting loans to simply making ends meet. And as we work to

We’ve all been there. During the holidays you order something online and anxiously await its arrival. But then your package doesn’t come when the seller said it would. And worse, you hear nothing

The FTC enforces the Eyeglass Rule, which gives you the right to get your eyeglass prescription — whether you ask for it or not — and at no extra charge once your eye exam has been completed. Having a

You might have heard that scams mostly affect older adults, but reports to the FTC tell a different story. Last year, adults under 60 — our Gen X, Millennial, and Gen Z neighbors — were more likely to

Last year, the Centers for Disease Control and Prevention (CDC) issued a temporary order to stop evictions due to the COVID-19 pandemic. Since then, this federal eviction moratorium had been extended

More and more places are requiring proof that you’ve had a COVID-19 vaccine or have recently tested negative before giving you access. Scammers see this as an opportunity to profit by selling fake

Last year, the FTC reached a settlement agreement with makers of ReJuvenation and sent refund checks to people who bought this so-called “anti-aging” pill that claimed to be a cure-all for ailments

Instead of telling you a ghost story around a summer campfire, we have an all-too familiar tale to share: Myra’s grandson, Jon, is in Mexico for the summer. They video chat every week. One day, Myra

June 1 st is the start of hurricane season. For people in hurricane-prone areas, that means the risk of heavy rainfall, high winds, storm surges, flooding, tornados, and rip currents, which can all

Summer is right around the corner. With things reopening, kids getting out of school, and days lasting longer, this summer promises, we hope, some much-needed relaxation, adventure, and a chance to

The weather is getting warmer, and you might be itching to travel again. The mountains, the beach, and the trails are calling you — and everyone else. At least that’s what it feels like when you start

Ahh, summer. Ten sweet yet short weeks to enjoy some of your favorite traditions. Maybe it’s sipping an ice cold drink on the porch, spending a weekend at the beach, or cooling off with the kids at

When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers

During this past year, the COVID-19 pandemic and its economic fallout have reminded us how important it is to help each other through difficult times. In May, as we celebrate Older Americans Month

Have you wondered how you can help the older adults in your life — your parents, grandparents, and neighbors — avoid fraud? Here’s an easy answer: share. Share what you know about fraud, and share

More than a year into the pandemic, and months after the first rollout of COVID-19 vaccines, people are eager to get back to their regular activities. But some activities might require you to show

According to the National Weather Service, the peak severe weather season is during the spring months of March, April, and May. Already this season, we’ve seen heavy rains, flooding, and tornados in

If you’re a college student, faculty, or staff member, you’re going to want to pay attention to this one. IRS imposters are sending phishing emails to people with “.edu” email addresses, saying they