Sample Letter for Disputing Credit and Debit Card Charges
There are many reasons why you might need to dispute charges on your credit or debit card. Were you charged for something you returned, ordered but never got, or don’t recognize?
What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
Consumer Alert
Veterans and imposter scams
During the past four years, the FTC logged more than 378,000 reports from veterans — and nearly 161,000 were fraud-related.
Overpaid your utility bill? That’s probably a scam
You get a robocall saying you paid too much on a utility bill. To make up for this mistake, they say, you’ll get a cash refund and a discount on your future bills.
Consumer Alert
Hang up on spoofed SSA calls
If you get a call that looks like it’s from the Social Security Administration (SSA), think twice.