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What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
Consumer Alert
FTC puts advertisers on notice: honest opinions only
If you’re like many people, before you lay your money down — particularly for big-ticket items — you want to hear what past buyers say about them.
Consumer Alert
Considering fertility products? Spot the fake claims
People facing difficulties having children often explore fertility products to help them get pregnant.
Article
Sample Customer Complaint Letter
Are you looking to write an effective complaint letter? It's helpful to explain the problem and say how you want the company to resolve it.
Consumer Alert
The FTC weighs in on repair restrictions
When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue.
Consumer Alert
Don’t be CBDeceived by junk science
If you’ve explored alternative treatments for medical conditions, you’ve probably noticed that CBD products are pretty popular.
Consumer Alert
FTC settles pain relief device case for $4 million
If you live with chronic and severe pain, over-the-counter devices that promise powerful, drug-free relief can be tempting, even if they’re costly.
Consumer Alert
Fake followers: A social media hoax
Influencers, celebrities and other people with strong online followings can be, well, influential.