Tag: product

Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.

If you’re like many people, before you lay your money down — particularly for big-ticket items — you want to hear what past buyers say about them. The FTC took a big step today to make sure that what

People facing difficulties having children often explore fertility products to help them get pregnant. But some products, including some dietary supplements that claim to solve fertility problems

Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want

When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers

If you’ve explored alternative treatments for medical conditions, you’ve probably noticed that CBD products are pretty popular. But if an ad claims a CBD-based product is scientifically proven to cure

You’ve finished your online shopping, your gifts have shipped and you’re waiting for them to arrive – but some Grinch decides to ruin your holiday. On this 9th day of Consumer Protection, we’re

Getting free stuff is cool…until it isn’t free. It is decidedly uncool when, after luring you in with “free trials” for products you might like, a company hits you with surprise charges during the

If you live with chronic and severe pain, over-the-counter devices that promise powerful, drug-free relief can be tempting, even if they’re costly. But, before you invest in products that promise life

Influencers, celebrities and other people with strong online followings can be, well, influential. When considering whether you want to buy something or use a service – especially when you’re buying