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Consumer Alert

FTC puts advertisers on notice: honest opinions only

Seena Gressin
If you’re like many people, before you lay your money down — particularly for big-ticket items — you want to hear what past buyers say about them. The FTC took a big step today to make sure that what
Article

Ideas for Buying Hearing Aids

If you’re one of the tens of millions of people in the country with hearing loss, you probably know that hearing aids can cost several hundred to several thousand dollars. That’s especially true for
Consumer Alert

Considering fertility products? Spot the fake claims

Lisa Lake
People facing difficulties having children often explore fertility products to help them get pregnant. But some products, including some dietary supplements that claim to solve fertility problems
Article

Sample Customer Complaint Letter

Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want
Consumer Alert

The FTC weighs in on repair restrictions

Emily Wu
When you buy a new smartphone, computer, home appliance, or other product, you may not always think about whether it can be fixed if it breaks or has an issue. But here’s the thing: some manufacturers
Consumer Alert

Don’t be CBDeceived by junk science

Lisa Lake
If you’ve explored alternative treatments for medical conditions, you’ve probably noticed that CBD products are pretty popular. But if an ad claims a CBD-based product is scientifically proven to cure
Consumer Alert

Baby, I stole outside

Jim Kreidler
You’ve finished your online shopping, your gifts have shipped and you’re waiting for them to arrive – but some Grinch decides to ruin your holiday. On this 9th day of Consumer Protection, we’re
Consumer Alert

Free trials can be costly

Lisa Lake
Getting free stuff is cool…until it isn’t free. It is decidedly uncool when, after luring you in with “free trials” for products you might like, a company hits you with surprise charges during the
Consumer Alert

FTC settles pain relief device case for $4 million

Seena Gressin
If you live with chronic and severe pain, over-the-counter devices that promise powerful, drug-free relief can be tempting, even if they’re costly. But, before you invest in products that promise life