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What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
Consumer Alert
FTC puts advertisers on notice: honest opinions only
If you’re like many people, before you lay your money down — particularly for big-ticket items — you want to hear what past buyers say about them.
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Sample Letter for Disputing Credit and Debit Card Charges
Was your credit or debit card charged for something you returned, ordered but never got, or don’t recognize?
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Sample Customer Complaint Letter
Are you looking to write an effective complaint letter? It's helpful to explain the problem and say how you want the company to resolve it.
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Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help
If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone.
Consumer Alert
FTC: A sound amplifier is not a hearing aid
An estimated 35 million Americans suffer from some degree of hearing loss.