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What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
Sample Letter for Disputing Credit and Debit Card Charges
There are many reasons why you might need to dispute charges on your credit or debit card. Were you charged for something you returned, ordered but never got, or don’t recognize?
What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
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Sample Customer Complaint Letter
Here's a sample to help you write a complaint letter about a product or service.
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Solving Problems With a Business: Returns, Refunds, and Other Resolutions
Disappointed by a product or service? These strategies and this sample complaint letter can help you get your money back or reach another resolution.
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Scammers and “customer service” — another imposter scam
If you want to contact a company’s customer service department, you can do a quick search online and often find what looks like its phone number or email.
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Hang up on tech support calls
It can be frustrating to have problems with your computer, especially now that so many people are working from home.
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How to write an effective complaint letter
Having a problem with a product or service can be frustrating.