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Consumer Alert

FTC stops another student loan debt relief scheme

Ari Lazarus
Some student loan debt relief companies will lie and say they’re affiliated with the Department of Education when they’re not. They want their bogus claims of “guaranteed” loan forgiveness (for a fee) to seem more legitimate (they’re not).
Article

Buying Prescription Glasses or Contact Lenses: Your Rights

Taking care of your eye health and monitoring your vision is important. Any time your prescriber measures your prescription for eyeglasses or contact lenses (an exam that is called a refraction), they must give you a copy of your prescription — whether you ask for it or not — at no extra charge. Wherever you choose to buy your glasses or contact lenses, your prescription lets you shop around for the best deal. The FTC enforces the Eyeglass Rule and Contact Lens Rule.
Consumer Alert

What issues do renters face?

Anna Burns
When you want to know what’s happening in housing, you go to the experts. That’s why the FTC joined renters, renters’ advocates, and researchers in Atlanta to hear about issues affecting renters. They told us that the rise of institutional investors and corporate landlords since the financial crisis has contributed to rising rents, hidden junk fees, issues with online portals, and predatory lease-to-own schemes. Here are some takeaways from housing advocates and renters.
Consumer Alert

Planning to drive in another country? Here’s how to avoid International Driver’s Permit scams

Larissa Bungo
Wondering if you need an international license to drive in a country you’re visiting? Every country has its own rules for visitors who want to drive. In some, like Canada, your U.S. driver’s license is all you need. Other countries require you to get an International Driver’s Permit (IDP). Scammers try to confuse you with fake IDPs and websites that not only take your money and give you nothing but can also cause you trouble abroad.
Consumer Alert

Got a call about fraud activity on your bank account? It could be a scammer

Terri Miller
Did someone supposedly spot fraud or criminal activity on one of your accounts? Did they offer to help “protect” your money by moving it from your bank, investment, or retirement account? Maybe they even asked you to share a verification code? If anyone did any of those things, it’s always a scam. So, what do you do next?
Consumer Alert

Military Consumer Month 2024

Samuel Levine
July is Military Consumer Month, so we’re deploying advice you can use. No matter what stage of military life you’re going through, you could encounter an imposter scam: someone pretending to be your bank’s fraud department, the government, a relative in distress, a well-known business, or a technical support expert. Want to protect yourself and the people you care about? Let the FTC help.
Consumer Alert

Is that person you met online really a military servicemember…or a scammer?

Cristina Miranda
If you meet someone on social media or a dating website or app, how can you tell if their profile is real? They say they’re in the military — but scammers especially like to pose as military servicemembers stationed overseas. What’s the best way to spot a fake?