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Articles
Plain-language advice to help you understand your consumer rights and avoid and report scams.
You may get a call, a text message, or a flyer in the mail. Or maybe you'll see an online ad promising free or low-cost vacations. Scammers and dishonest companies are often behind these offers. You
Getting your routine eye exam is an important part of living a healthy life. After any eye checkup, you have the right to get a copy of your prescription from your eye care professional — whether you
Whether you’re a consumer or a business owner, here’s how to report suspicious online reviews across some popular websites. And be sure to tell the FTC: ReportFraud.ftc.gov. Amazon Facebook Google
The less energy an appliance like a refrigerator or dishwasher uses, the less it costs to run — which means more money in your pocket each year. The EnergyGuide label is the yellow tag you’ll find
Whether you’re 16 or 60, buying a used car can be an exciting experience. But it can also be a big financial commitment, with some industry reports estimating that the average price of a used car is
Someone might ask you to pay for something by putting money on a gift card, like a Google Play or iTunes card, and then giving them the numbers on the back of the card. If they ask you to do this
Find out what to do if you paid someone you think is a scammer, or if you gave a scammer your personal information or access to your computer or phone. If You Paid a Scammer If You Gave a Scammer Your
It would be nice if you could lose weight simply by taking a pill, wearing a patch, or rubbing in a cream, but claims that you can lose weight without changing your habits just aren’t true. And some
Shopping for a car? You have options other than paying cash. Whether you finance or lease, here are some things to keep in mind. Before You Buy or Lease a Car Factoring in a Trade-in Financing a Car
Looking to buy a car? You might see dealers advertising unusually low prices, low or no up-front payments, low- or no-interest loans, or low monthly payments. Other dealers promise high trade-in
Adding a room, renovating a basement, or doing some much-needed repairs around your home can be a big undertaking. Finding a trustworthy contractor is an important first step. Scammers will promise to
When a loved one dies, family members and friends often need to make decisions about a funeral quickly and under emotional stress. If your loved one dies in another state, or you can’t meet in person
People spend billions of dollars a year on products and treatments in the hope of improving their health and fitness. But a lot of that money goes to companies that make fake claims about those
Whether you’re drawn to the beauty of turquoise and silver jewelry or the earth tones of Indian pottery, learning more about American Indian arts and crafts can help you make sure you buy quality
If you’re one of the tens of millions of people in the country with hearing loss, you probably know that hearing aids can cost several hundred to several thousand dollars. That’s especially true for
Wading through your health insurance options and plans can be complex, overwhelming, and confusing. Dishonest companies and scammers know this and use it to their advantage. Instead of getting the
When you’re shopping for new appliances, furniture, or expensive electronics, a seller might offer different ways to pay for your purchase over time. If you don’t have the cash or credit to pay full
Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want