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Sample Customer Complaint Letter

Are you looking to write an effective complaint letter? It's helpful to explain the problem and say how you want the company to resolve it.
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Renting a Car

Comparing prices online can save you a bundle when you rent a car. Learn how to compare the total cost — not just the advertised price. Fees and options can increase the base price dramatically.
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Auto Trade-Ins and Negative Equity: When You Owe More than Your Car is Worth

Some car dealers advertise that, when you trade in your car to buy another one, they’ll pay off the balance of your loan. No matter how much you owe. But what if you owe more than the car is worth? That’s called “negative equity,” and the dealer’s promises to pay off your loan may be misleading. Learn how negative equity works and how to deal with it.
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Hiring a Lawyer

Take time to find a lawyer with relevant experience in the legal area you need. Find out about experience, fees, and possible outcomes. Get agreements in writing.
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Vehicle Repossession

If you don’t make your car payments on time, your lender might have the right to take your car without going to court or telling you first. Here’s what to do if you can’t make car payments or if your car is repossessed.
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Shopping for Light Bulbs

Need to replace a light bulb? People used to shop for light bulbs by the watt, but wattage only tells you how much energy a bulb uses — not how bright it is. That takes lumens. Here’s what to know as you shop around for a new light bulb.
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Avoiding and Reporting Gift Card Scams

Only scammers will tell you to buy a gift card, like a Google Play or Apple Card, and give them the numbers off the back of the card. No matter what they say, that’s a scam. No real business or government agency will ever tell you to buy a gift card to pay them. Always keep a copy of your gift card and store receipt. Use them to report gift card scams to the gift card company and ask for your money back.
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How To Save Money on Heating and Cooling Your Home

Heating and cooling your home can take a lot of energy. But there are things you can do to make your home more energy efficient, which might even lower your heating and cooling bills. Here’s what to know.
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Warranties

Buying a big-ticket item like a car or home appliance? Manufacturers or sellers often include a warranty — a promise to stand behind the product.
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Buying Prescription Glasses or Contact Lenses: Your Rights

Taking care of your eye health and monitoring your vision is an important part of living a healthy life. Any time your eye care professional measures your prescription for eyeglasses or contact lenses (an exam that is called a refraction), they must give you a copy of your prescription — whether you ask for it or not — at no extra charge. Wherever you choose to buy your glasses or contact lenses, your prescription lets you shop around for the best deal. The FTC enforces the Eyeglass Rule and Contact
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Buy Now, Pay Later, Rent-to-Own, Lease-to-Own, and Layaway

“Buy now, pay later,” rent-to-own, lease-to-own, and layaway plans let you buy things without paying in full right away. Before you say yes to one of these plans, find out the details. Depending on the type of plan you choose, you could end up paying a lot more than you expected.
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‘Bamboo’ Fabrics

Although bamboo is used in eco-friendly products, it’s processed with toxic chemicals when used to make rayon and other fabrics.
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Avoid Scams When You Travel

Before you start your travel plans, learn common tactics scammers use that can ruin your entire trip.
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How To Evaluate Online Reviews

Online reviews might help you decide what to buy or what company to hire. You should be able to trust that these reviews reflect the honest opinions of people who actually used a product or service. Unfortunately, some reviews are fake, deceptive, or manipulated — and that hurts both people and honest companies.