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Consumer Alert

Email or social media hacked? Here’s what to do

Alvaro Puig
Hackers target your email and social media accounts to steal your personal information. Like your username and password, bank or credit card account numbers, or Social Security number. If they get it
Consumer Alert

Three ways scammers try to steal your money

Alvaro Puig
We recently shared advice to help you safeguard the personal information in your accounts, on your computer, and on your phone to protect it from identity theft. But scammers aren’t just after your
Consumer Alert

How to avoid TSA PreCheck scams

Eunice Kim
No one likes waiting in airport security lines. To speed things up, some people opt to get TSA PreCheck. Scammers know this and send emails that look like they're from TSA PreCheck — but they’re not
Consumer Alert

Help your library patrons avoid scams

Ari Lazarus
If you’re one of the resourceful, dedicated librarians who uses FTC materials to help your patrons spot, avoid, and report scams, thank you! We’ve heard your feedback and we’re hoping to make it even
Consumer Alert

New FTC report to Congress on scams and older adults

Kira Krown
Every year, the FTC reports to Congress on the agency’s recent efforts to protect older adults. Check out this year’s report for new scam and fraud trends, FTC cases and rulemakings that impacted
Consumer Alert

The case of the shrinking packaging

Jennifer Leach
If you’ve been grocery shopping lately, you might have noticed that the box, can, or bag you usually buy might feel a little lighter. Sure, sometimes brands repackage and freshen their designs — but
Consumer Alert

After a disaster make your donations count

Jim Kreidler
Many communities are experiencing devastating losses from recent hurricanes, and no one knows how long it will take to recover. Maybe you’re considering donating to help people in those communities
Consumer Alert

Marriott data breach settlement: What it means for consumers

Alvaro Puig
Marriott settled charges related to a data breach that exposed the information of millions of guests. The company will take steps to better protect customers’ personal information. And it will give
Consumer Alert

Only scammers tell you to buy a gift card to pay them

Yajie Mu
Did someone tell you to buy a gift card to pay a fine or bill? Stop. It’s a scam. No real business or government agency will ever tell you to buy a gift card to pay them. Here’s how to spot and avoid
Consumer Alert

Some things to know this Medicare Open Enrollment Period

Kira Krown
If you have Medicare, Open Enrollment — which runs from October 15 through December 7 — is when you can make changes to your health and prescription drug plans. Leading up to and during this time, you
Consumer Alert

Avoid scams when you hire a moving company

Bridget Small
Congratulations! You found a new place to live. Now you have to coordinate a move. Whether you’re moving across town or cross-country, you might need more than friends to haul your belongings. Here
Consumer Alert

How to recover from identity theft

Colleen Tressler
We get it. You hoped the day would never come when you learned someone used your personal information to open new credit accounts in your name. But it did. So now what? Act fast. It can help reduce
Consumer Alert

Solar energy is rising in popularity. So are the scams

Larissa Bungo
Did a salesperson knock on your door and promise free rooftop solar panels at no cost to you? Or say you’ll never have to pay another electricity bill because government programs, grants, or rebates
Consumer Alert

FTC says Invitation Homes was anything but inviting

Larissa Bungo
What if you thought you’d agreed to a rent you could afford and then learned you had to pay an additional $1,740 in fees during your lease term? You’d probably feel deceived. That’s what the FTC says
Consumer Alert

Hang up on unwanted calls about loans

Bridget Small
People are reporting getting calls (and calls) (and more calls) about their supposed “loan application.” Only they hadn’t applied for a loan. So what’s going on?