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Consumer Alert

Some things to know this Medicare Open Enrollment Period

Kira Krown
If you have Medicare, Open Enrollment — which runs from October 15 through December 7 — is when you can make changes to your health and prescription drug plans. Leading up to and during this time, you
Consumer Alert

Avoid scams when you hire a moving company

Bridget Small
Congratulations! You found a new place to live. Now you have to coordinate a move. Whether you’re moving across town or cross-country, you might need more than friends to haul your belongings. Here
Consumer Alert

How to recover from identity theft

Colleen Tressler
We get it. You hoped the day would never come when you learned someone used your personal information to open new credit accounts in your name. But it did. So now what? Act fast. It can help reduce
Consumer Alert

Solar energy is rising in popularity. So are the scams

Larissa Bungo
Did a salesperson knock on your door and promise free rooftop solar panels at no cost to you? Or say you’ll never have to pay another electricity bill because government programs, grants, or rebates
Consumer Alert

FTC says Invitation Homes was anything but inviting

Larissa Bungo
What if you thought you’d agreed to a rent you could afford and then learned you had to pay an additional $1,740 in fees during your lease term? You’d probably feel deceived. That’s what the FTC says
Consumer Alert

Hang up on unwanted calls about loans

Bridget Small
People are reporting getting calls (and calls) (and more calls) about their supposed “loan application.” Only they hadn’t applied for a loan. So what’s going on?
Consumer Alert

Three ways to protect the personal info on your phone

Alvaro Puig
Imagine carrying a written copy of all your conversations with you everywhere you went. Or copies of your account numbers, usernames, and passwords. Or all the photos and videos you’ve ever taken. I
Consumer Alert

What are adoption intermediaries telling you?

Jim Kreidler
If you search online for “adoption agencies near me,” you might see a lot of ads for adoption intermediaries, which might give you the impression that these businesses are state licensed, full-service
Consumer Alert

Don’t take the bait on phishing scams

Alexandra House
Have you ever gotten a text or email warning you that something is wrong with an account online? Maybe it says your streaming account is about to be suspended unless you respond quickly. It might even
Consumer Alert

Scammers use Bitcoin ATMs to steal your money

Colleen Tressler
Most of us use ATMs pretty often to withdraw cash. But Bitcoin ATMs (or BTMs) are a different beast. Increasingly located in convenience or grocery stores, gas stations, and other places, they’re a
Consumer Alert

Got a call about unpaid college tuition? It could be a scam

Terri Miller
For college students and parents, paying tuition is often at the top of the to-do list each semester. Imagine getting a call from someone who supposedly works at your school, saying you haven’t paid
Consumer Alert

FTC says Care.com misled workers

Ari Lazarus
Looking for local caregiver gigs that pay well? Care.com said it could help, for a monthly subscription fee. But, in a settlement announced today, the FTC says Care.com misled workers about how many
Consumer Alert

Home title lock insurance? Not a lock at all

Larissa Bungo
If you’ve seen ads for home title lock insurance, they might have you worried. After all, the ads say thieves can steal the title to your home. But then the ads tell you to buy title lock insurance to
Consumer Alert

Five ways to keep scammers and hackers away

Alvaro Puig
We’re living in the data age. The things we do on our phones and computers, on our internet-enabled smart devices, and on websites leave a trail of our activities and our personal information. That