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Did you use Western Union to pay a scammer between Jan. 1, 2004 and Jan. 19, 2017?

Refunds are still available to people who were tricked into wiring money to scammers through Western Union between January 1, 2004 and January 19, 2017. If you didn’t file a claim for a refund yet, you have until July 1, 2022 to file. The refunds are part of a $586 million settlement Western Union reached with the FTC and Department of Justice in 2017 for violating the law when it failed to guard against fraud in its system.

If you got a prefilled claim form in the mail — showing eligible dollar loss amounts, based on the report(s) you filed with Western Union — you can use it to submit your claim. But if you didn’t get a form in the mail, you can file a claim online at westernunionremissionphase2.com. If you have any questions about the claims process or what to do if you disagree with the loss amount printed on the claim form, visit the Frequently Asked Questions on the Western Union Remission Phase 2 website.

The claim form is available online at westernunionremissionphase2.com.

Your form must be completed online or postmarked

on or before July 1, 2022.

Avoid refund scams:

  • You don’t have to pay to file your claim.
  • You don’t need a lawyer to file a claim.
  • Don’t pay anyone who contacts you and says they’ll help you file, or help you get your money back.

For more information about eligibility and the claims process go to ftc.gov/wu.

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10 Comments

Tina Stoker
April 22, 2022

What if I have several but they were after that started in 2019

Mary F Taylor
April 21, 2022

I have send in a frome of paper work on it. Never got a response on it or haven't gotten any payment yet.

Jennifer Bennett
April 21, 2022

I sent all my paper work back in 2013 when this was originally published. I have since sent it twice. I sent original Western Union receipts. Gillardi & Co denied my claim. I then sent Western Union confirmation of my claim again nearly 2 years ago. Haven't heard a thing back despite calling from Australia after midnight to get the time differences right. The company never reply, can't get any information from the person on the phone except it is still being considered. This is a very slow expensive exercise for me so if you do send your claim in don't expect a refund anytime soon. 10 years is far too long to wait to be refunded when all the correct paperwork was sent.

Anneliese Reis
April 21, 2022

Yes I paid money to a scammer with Western Union. I asked them to send me the transactoin list, , many times, I don't get answer. I moved 2016 from the Netherlands to Germany and that 5 times, I lost all my papers from Western Union . What can I do

kind regards

ALPHA NAVARRET…
April 25, 2022

APRIL 21,2022

I AM ALPHA NAVARRETE ALFONSO. A REAL NEEDY PERSON,AND REALLY WILL TRY SO HARD TO MEET BOTH ENDS!
I AM TRYING TO COMPLY AND MEET THE RULES!
I KNOW,THAT IT WILL NOT BE ALLOWED IF I AM NOT SOMEWHAT RELATED TO THE SENDER OR TO THE RECEIVER AS VICE VERSA;STILL I AM TRYING TO MEET THE REQUIREMENTS!
I AM ALSO TRYING TO USE THE WESTERN UNION APPS,IF POSSIBLE OR THE OVER THE COUNTER WITH SATTELITE OFFICES HERE INTHE PHILIPPINES!
I HOPE AND PRAY I WILL WIN THIS TIME!
ALSO PRAYING FOR YOUR KIND UNDERSTANDING!

THANK YOU SO MUCH!!!

I AM ALPHA NAVARRETE ALFONSO

Christy Little
April 27, 2022

I did not pay a scammer however I did pay $30 extra so they could get the money in 10 minutes. Yet they did a check on the transactionapproved ot then questioned it. It took him 3 hours to get the money and I asked for my $30 back and they refused me

larry skyta
April 27, 2022

i recieved some of my funds from the first round of checks.some of western union claims weren't paid because of dates and etc.iwas out of town and was unable to meet the deadline.can i claim those now with the correct information needed.thank you very much--will be waiting for an answer

Nighthawk
May 02, 2022

I am trying to send my copies of receipts to westernunionremissionphase2.com
but is doesn't go through. It showing that this email does NOT EXIST.
What can I do to correct this. I was scammed for a great deal of money approx. ($35,000.00+) during 2016, 2017. Please tell me what am I doing wrong????

lawrence e skyta
June 03, 2022

when do we get a reply