Refunds are still available to people who were tricked into wiring money to scammers through Western Union between January 1, 2004 and January 19, 2017. If you didn’t file a claim for a refund yet, you have until July 1, 2022 to file. The refunds are part of a $586 million settlement Western Union reached with the FTC and Department of Justice in 2017 for violating the law when it failed to guard against fraud in its system.
If you got a prefilled claim form in the mail — showing eligible dollar loss amounts, based on the report(s) you filed with Western Union — you can use it to submit your claim. But if you didn’t get a form in the mail, you can file a claim online at westernunionremissionphase2.com. If you have any questions about the claims process or what to do if you disagree with the loss amount printed on the claim form, visit the Frequently Asked Questions on the Western Union Remission Phase 2 website.
The claim form is available online at westernunionremissionphase2.com.
Your form must be completed online or postmarked
on or before July 1, 2022.
Avoid refund scams:
- You don’t have to pay to file your claim.
- You don’t need a lawyer to file a claim.
- Don’t pay anyone who contacts you and says they’ll help you file, or help you get your money back.
For more information about eligibility and the claims process go to ftc.gov/wu.
The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.
- We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
- We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
- We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
- We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.
We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.
What if I have several but they were after that started in 2019
I have send in a frome of paper work on it. Never got a response on it or haven't gotten any payment yet.
I sent all my paper work back in 2013 when this was originally published. I have since sent it twice. I sent original Western Union receipts. Gillardi & Co denied my claim. I then sent Western Union confirmation of my claim again nearly 2 years ago. Haven't heard a thing back despite calling from Australia after midnight to get the time differences right. The company never reply, can't get any information from the person on the phone except it is still being considered. This is a very slow expensive exercise for me so if you do send your claim in don't expect a refund anytime soon. 10 years is far too long to wait to be refunded when all the correct paperwork was sent.
Yes I paid money to a scammer with Western Union. I asked them to send me the transactoin list, , many times, I don't get answer. I moved 2016 from the Netherlands to Germany and that 5 times, I lost all my papers from Western Union . What can I do
I AM ALPHA NAVARRETE ALFONSO. A REAL NEEDY PERSON,AND REALLY WILL TRY SO HARD TO MEET BOTH ENDS!
I AM TRYING TO COMPLY AND MEET THE RULES!
I KNOW,THAT IT WILL NOT BE ALLOWED IF I AM NOT SOMEWHAT RELATED TO THE SENDER OR TO THE RECEIVER AS VICE VERSA;STILL I AM TRYING TO MEET THE REQUIREMENTS!
I AM ALSO TRYING TO USE THE WESTERN UNION APPS,IF POSSIBLE OR THE OVER THE COUNTER WITH SATTELITE OFFICES HERE INTHE PHILIPPINES!
I HOPE AND PRAY I WILL WIN THIS TIME!
ALSO PRAYING FOR YOUR KIND UNDERSTANDING!
THANK YOU SO MUCH!!!
I AM ALPHA NAVARRETE ALFONSO
I did not pay a scammer however I did pay $30 extra so they could get the money in 10 minutes. Yet they did a check on the transactionapproved ot then questioned it. It took him 3 hours to get the money and I asked for my $30 back and they refused me
i recieved some of my funds from the first round of checks.some of western union claims weren't paid because of dates and etc.iwas out of town and was unable to meet the deadline.can i claim those now with the correct information needed.thank you very much--will be waiting for an answer
I am trying to send my copies of receipts to westernunionremissionphase2.com
but is doesn't go through. It showing that this email does NOT EXIST.
What can I do to correct this. I was scammed for a great deal of money approx. ($35,000.00+) during 2016, 2017. Please tell me what am I doing wrong????
In reply to I am trying to send my… by Nighthawk
when do we get a reply