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Consumer Alert

Did you use Western Union to pay a scammer?

Bridget Small
Refunds are still available to people who were tricked into wiring money to scammers through Western Union between January 1, 2004 and January 19, 2017. If you didn’t file a claim for a refund yet
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Sample Customer Complaint Letter

Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want
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Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help

If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone. Maybe you signed up for a pricey sales training program at a multi-level marketing company’s recruiting
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Refund and Recovery Scams

They’re the worst of the worst: scams that target people who have already lost money to a scam. If you’ve been scammed, you may be targeted by a refund or recovery scam. In these scams, someone says