Looking for health insurance can be confusing. But if you run across a company that deliberately tricks you into signing up for insurance or health products that don’t deliver (and are hard to cancel), it’s even harder.
According to the FTC, Benefytt Technologies, Inc. and its partners did just that — tricking people into believing they could get Affordable Care Act (ACA)-compliant health insurance, or health products with the same benefits as ACA insurance.
But wait, there’s more. The FTC says Benefytt also often charged people separate fees for add-on health products…which people didn’t know about or want. And hadn’t agreed to buy. And if they called to cancel the not-really-ACA-compliant health insurance or product, many still kept getting bills for those add-on products.
So, what if you bought “insurance” from Benefytt and now need a real, ACA-compliant plan? Well, as part of the settlement, Benefytt must tell its customers how to cancel their plan — and tell customers how to take advantage of a special enrollment period to sign up for real, ACA-qualified health insurance. So, if you know someone who has a Benefytt product, please pass this news on to them.
Before signing up for health insurance:
- Compare plans, coverage, and prices at a trusted source. HealthCare.gov and state marketplaces are the first stop for information about comprehensive, ACA-compliant health insurance coverage.
- Research any company offering health coverage or products. Search online for the name of the company plus “complaint,” “scam,” or “fraud.” Read reviews and see what others have to say. Check with your state insurance commissioner’s office to find out if there are complaints.
- Ask for info in writing. Is the plan really comprehensive health insurance? Does it offer the coverage you need? What’s the total cost? Are there caps or limitations to coverage?
The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.
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Good too know had trouble in the beginning but notify Medicare and they took care of it
These messages are always welcome and informative. My wife and I, now in our 70s worked for the same city government employer, and we both retired with health benefits. This has greatly simplified our lives. Our insurance premiums are deducted from our pension checks. Every 5 to 10 years our employer changes insurance companies, but coverage never lapses. I appreciate that our employer benefits department has lifted the burden of choosing a health insurance plan for us.
This short report can help those searching for quality and comprehensive health insurance take new precautions when choosing coverage and providers.
Health insurance is not about health, but about taking your money to enrich their managers and investors. The privatized Medicare ADVANTAGE Plans are one of their instruments.
In reply to Health insurance is not… by Carlos Morcate
I registered Medical Insurance for my husband from this Benefytt Technologies in March 2020, right after the Covid pandemic lockout. I found out it was in the lawsuit today when I tried to find information to file a new Obama care/ Affordable Medical Insurance for him. As FTC mentioned, this company is a big liar, and we are stuck in so many troubles and cheating from them!
What should we do now? Does anyone know how we protect our rights and claim all the money we paid for them in more than two years? It would be a relief for us after a long time of struggling with all the hardships we have been through.
Thank you so much for any advice and information you provide!
its starting already. ANd its NOT EVEN OPEN ENROLLMENT! I cant STAND ALL THE PHONE CALLS AND SCAMMERS. WHY arent you curtailing the ROBOCALLS? Instead of telling us about these scams LATER ON! AFTER THEY ALREADY HARASSED US FOR MONTHS.
WHAT good does it do to report them? NONE it seems. B/c it feels like FCC could care LESS that we are awakened starting at 5 am on west coast b.c they CANT TELL TIME! They dont stop till 8-20 PM! ITS RIDICULOUS! and causing a LOT OF OUTRAGE and ANGER. Dont we have enought of that already? This is stacking the deck against INNOCENT VICTIMS and you do NOTHING but let us know this is the New scam. REALLY? THeyve already been calling me with MEDICARE SCAMS DAILY x 3 months! And thank you for fixing the captca
I am one of them who has been scammed by this company. I am now having to pay $32,000 out of pocket for a emergency surgery because I was misled into believing I had coverage. Wish there was a way to hold them accountable. I did get a letter recently from Benefytt Technologies Inc. with info for options to cancel or continue to pay for bogus policy.