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Consumer Alert

Is it health insurance or a medical discount plan?

BCP Staff
Looking for health insurance? Make sure that’s what you’re really getting. Some dishonest marketers make it sound like they’re selling health insurance — when you’re really just getting a discount
Consumer Alert

’Tis the season of taking for scammers

Ari Lazarus
You’re probably getting emails, texts, and calls asking for end-of-year donations. It’s the season of giving, after all. Scammers know this is a popular time to donate, so they’re out there, too
Consumer Alert

Don’t let scammers get in the way of your holiday shopping

Gema de las Heras
As the holiday season approaches, it seems like there are more and more fake shopping sites. The ads on social media show expensive products like electric scooters, designer bags, and other popular
Consumer Alert

Do you really own the digital items you paid for?

Amy Hebert
Have you ever bought a video game, e-book, song, or movie to enjoy on one of your devices, whether it be a gaming console, tablet, or phone? If so, you might think that you’ll always have access to
Consumer Alert

FTC finds TurboTax “free” is not free for most

Jennifer Leach
Free means free, right? If you’re TurboTax, not always, according to a new ruling from the Federal Trade Commission. And not for everybody, or even most people— even if an ad says “100% free.”
Consumer Alert

If DNA test kits are on your holiday shopping list

Lesley Fair
A personalized holiday gift used to mean a shirt with a monogram. But the popularity of at-home DNA test kits suggests that personalized presents have gotten a lot more personal. If genetic test kits
Consumer Alert

Spotting cryptocurrency investment scams

Cristina Miranda
Cryptocurrency has gotten lots of attention as a new way to invest. But here’s the thing: scammers are taking advantage of people’s understanding (or not) of cryptocurrency investments, and how they
Consumer Alert

Scammers demand gift cards

Cristina Miranda
Gift cards are a great way to give a gift. But did you know they are also a scammer’s favorite way to steal money? According to the FTC’s new Data Spotlight, more scammers are demanding payment with a
Consumer Alert

Asked to pay by gift card? Don’t.

Jennifer Leach
(View or share the YouTube version of this video.) Has someone asked you to go get a gift card to pay for something? Lots of people have told us they’ve been asked to pay with gift cards – by a caller
Consumer Alert

Slow your scroll: Spot and avoid social media giveaway scams

Terri Miller
You may have heard us say when you’re shopping online, check things out before checkout. The same advice applies to giveaways on social media sites like Facebook and Instagram. Here’s why: One in four
Consumer Alert

Safely donating in response to the Israel-Gaza crisis

Larissa Bungo
Following the Israel-Gaza crisis in the news and want to help by donating to a charity? Scammers follow the news, too, and are at the ready. Just like in the wake of a natural disaster, scammers set
Consumer Alert

Spot and stop dishonest charity fundraisers

Rosario Méndez
What’s worse than a bogus charity? A bogus charity with a dishonest fundraiser. The FTC has sued and stopped dishonest charity fundraisers that called people to get them to donate to fake charities
Consumer Alert

How to spot and avoid common health scams

Jim Kreidler
As a caregiver for a family member with special health needs, you know that shopping, making meals, or just regularly spending time with someone who can’t get out much can profoundly improve their
Consumer Alert

Looking for alternatives for your holiday shopping?

Amy Hebert
You’ve probably heard: this holiday season, it might be harder to find the gifts you’re looking for. So, many of us might be looking for alternatives, like buying gifts locally — or maybe from online
Consumer Alert

Hey Dude Shoes doesn’t walk the walk on shipping and refunds

Alvaro Puig
I don’t know about you, but if I bought something online and never got it, and then didn’t get my money back, I’d be like, “Dude, that’s not right.” The FTC says that’s not right, either.