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Consumer Alert

TurboTax’s “free” tax prep service: often not free

Ari Lazarus
It’s tax time, and like many people, you might be looking for a tax preparation service — especially one that’s free. Intuit, the company that owns TurboTax, has gotten a lot of people’s attention
Consumer Alert

HomeAdvisor’s home improvement leads needed work

Amy Hebert
If you’re in the home improvement business — whether it’s kitchen remodeling, landscaping, or something else — getting quality leads on people looking to hire a business like yours might be worth
Consumer Alert

College students: We want to hear from you

Amy Hebert
If you’re a college student, or a student in a vocational or certificate program, there are scams that specifically target you. This National Consumer Protection Week, we’ve been focused on how scams
Consumer Alert

Servicemembers: Reporting for duty

Carol Kando-Pineda
National Consumer Protection Week is a time to shed light on how scammers will try to rip off anyone, including the military. The FTC’s military dashboard compiles five years’ worth of reports from
Consumer Alert

LGBTQ+ community: The FTC wants to hear from you

Ari Lazarus
This National Consumer Protection Week (NCPW), we’re focused on how scams affect every community — including the LGBTQ+ community. Scammers often like to impersonate familiar people, organizations
Consumer Alert

Join these NCPW events next week

Ari Lazarus
National Consumer Protection Week (NCPW) 2022 is coming up next week, and we hope you’ll join some of the virtual events. NCPW is a time when the FTC joins with local, state, and national partners to
Consumer Alert

The top frauds of 2021

Bridget Small
Every year, people report fraud, identity theft, and bad business practices to the FTC and its law enforcement partners. In 2021, 5.7 million people filed reports and described losing more than $5.8
Consumer Alert

Are you ready for National Consumer Protection Week 2022?

Ari Lazarus
It’s almost February and you know what that means…it’s getting close to National Consumer Protection Week (NCPW)! This year, NCPW is March 6-12, 2022, so now’s the time to jump into planning. NCPW is
Consumer Alert

It’s official: Get free COVID test kits at COVIDtests.gov

Colleen Tressler
There’s a new federal resource to get free FDA-authorized coronavirus test kits. At COVIDtests.gov, you’ll find information about testing and a link to the U.S. Postal Service – special.usps.com
Consumer Alert

Don’t assume every COVID-19 test site is legit

Ari Lazarus
If you’ve been looking for a COVID-19 test, you probably know that they are in short supply. Unfortunately, scammers love to “help” with shortages. They’ve created fake and unauthorized at-home
Consumer Alert

Pause on federal student loan payments extended

Ari Lazarus
As you may have heard, the U.S. Department of Education announced another extension of the flexibilities offered to federal student loan borrowers. Understanding these options can help you make more
Consumer Alert

How to avoid buying fake COVID tests online

Colleen Tressler
The news is filled with images of long lines at in-person COVID testing sites and reports of limited supplies of at-home test kits. It’s not a surprise that, according to the U.S. Food and Drug
Consumer Alert

Look beyond the award when you hire a lawyer

Emily Wu
If you suddenly need to hire a lawyer, you might start searching online. When you do, you’re likely to see lawyers and law firms with fancy-looking seals and badges on their websites claiming they’re
Consumer Alert

How to donate wisely after a disaster

Colleen Tressler
As residents across Kentucky, Illinois, Tennessee, Arkansas, and Missouri begin taking stock following the devastating series of tornadoes that hit their states, you might be looking for ways to help
Consumer Alert

Make your donation count by avoiding end-of-year charity scams

Cristina Miranda
The season of giving is here. If you celebrate Christmas, you might be about to fill some stockings. But, for many, holiday giving includes supporting charitable causes. Charities in need of support