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Consumer Alert

How you can recognize and avoid a scam (and help others)

Alvaro Puig
Each year, Hispanic Heritage Month celebrates the numerous contributions that Hispanic Americans and Latinos have made to our country. This year’s theme, Esperanza: A Celebration of Hispanic Heritage
Consumer Alert

Bought ReJuvenation pills? Get your money back

Maria Mayo
Last year, the FTC reached a settlement agreement with makers of ReJuvenation and sent refund checks to people who bought this so-called “anti-aging” pill that claimed to be a cure-all for ailments
Consumer Alert

Shopping online? Know your retailer and your rights

Colleen Tressler
COVID opened the door for scammers to double down on their worst practices, while preying on consumers during an unprecedented global pandemic. That includes some bad actors who have been taking
Consumer Alert

What to know before you buy something online

Alvaro Puig
Ahh, summer. Ten sweet yet short weeks to enjoy some of your favorite traditions. Maybe it’s sipping an ice cold drink on the porch, spending a weekend at the beach, or cooling off with the kids at
Consumer Alert

Don’t send them money

Lisa Lake
Instead of telling you a ghost story around a summer campfire, we have an all-too familiar tale to share: Myra’s grandson, Jon, is in Mexico for the summer. They video chat every week. One day, Myra
Consumer Alert

Timeshares: Yes? No? Maybe?

Rosario Méndez
If you’re considering getting a timeshare this vacation season, read on. Maybe you got a flyer in the mail with pictures of sunny beaches and beautiful resort suites. Sounds great, right? But before
Consumer Alert

Hot rental car market = scams

Emily Wu
The weather is getting warmer, and you might be itching to travel again. The mountains, the beach, and the trails are calling you — and everyone else. At least that’s what it feels like when you start
Consumer Alert

Hello, summer. Goodbye, scammers.

Jim Kreidler
Summer is right around the corner. With things reopening, kids getting out of school, and days lasting longer, this summer promises, we hope, some much-needed relaxation, adventure, and a chance to
Consumer Alert

Celebrate Pride by fighting fraud

Ari Lazarus
Pride Month is all about getting out there, connecting, and showing support for the LGBTQ+ community. Here’s an idea: let’s also make it about helping the people you care about avoid scams. Start by
Consumer Alert

Happy Pride Month from the FTC

Daniel Kaufman
June is Pride Month, an important time of year when we get to celebrate and show our support for LGBTQ+ people everywhere. Here at the FTC, “pride” is more than a month-long celebration. We’re proud
Consumer Alert

More money is coming to families…and scammers are ready

Lisa Lake
As part of the American Rescue Plan Act, eligible families will get monthly payments from the government from July 15 through December 2021. The Internal Revenue Service (IRS) will send these monthly
Consumer Alert

MoneyGram refund program opens to take claims

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may be eligible to file a claim for a refund. The company handling claims — Gilardi & Co. LLC — is
Consumer Alert

Considering fertility products? Spot the fake claims

Lisa Lake
People facing difficulties having children often explore fertility products to help them get pregnant. But some products, including some dietary supplements that claim to solve fertility problems
Consumer Alert

Hang up on auto warranty robocalls

Emily Wu
Have you gotten a recorded phone message from “Susie” with the “Vehicle Service Department” calling about your vehicle warranty? That’s, like, so retro. But fanny packs, scrunchies, and tie dye are