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Consumer Alert

A government program that pays your bills?

Sana Chriss
Have you heard about a government program that will pay your monthly bills for an up-front payment or processing fee? Here’s a short version of the rest of this post: It’s a scam. Don’t do it. We’ve
Consumer Alert

Prevagen’s fishy brainpower claims

Lisa Lake
When an ad suggests a product can improve your memory in 90 days, you might be tempted to buy it. But, if solid science doesn’t back these claims, forget about it. The FTC and the New York Attorney
Consumer Alert

Renting an apartment? Be prepared for a background check

Lisa Weintraub Schifferle
You’re about to rent an apartment. You’ve saved for your security deposit and lined up a moving truck. But have you checked your credit report? Landlords may, so you should too. If a landlord does a
Consumer Alert

What you need to know about rent-to-own home deals

Amy Hebert
You dream about buying a house, but you can’t — at least not yet. Maybe you don’t have the money for a down payment, or you’ve had problems with your credit. But what if someone offered you a chance
Consumer Alert

How to spot a car wrap scam

Aditi Jhaveri
Have you seen ads promising easy money if you shrink-wrap your car — with ads for brands like Monster Energy, Red Bull, or Pepsi? The “company” behind the ads says all you have to do is deposit a
Consumer Alert

Scammers push people to pay with iTunes gift cards

Amy Hebert
One thing we know about scammers — they want money, and they want it fast. That’s why, whatever the con they’re running, they usually ask people to pay a certain way. They want to make it easy for
Consumer Alert

How to write an effective complaint letter

Colleen Tressler
Having a problem with a product or service can be frustrating. When you’re trying to resolve a problem with a company, the first step should be to discuss your concerns with a representative of the
Consumer Alert

Faking it — scammers’ tricks to steal your heart and money

Aditi Jhaveri
Not everyone using online dating sites is looking for love. Scammers create fake online profiles using photos of other people — even stolen pictures of real military personnel. They profess their love
Consumer Alert

A new dog…and scammers’ old tricks

Lisa Lake
Lots of people feel the urge to cuddle and care for a puppy – especially one that doesn’t have a home and needs all the TLC an animal lover can give. But if you see an online ad for a dog, or any pet