Consumer Alerts

A voicemail from an unknown caller reminding you about a $52,000 loan that you didn’t apply for can throw you off balance. Which explains why scammers send them — hoping you’ll respond first and think

If you feel like you get more than your share of unwanted calls, you’re not alone. To slow down these persistent calls — some of which lead straight to scams — take a few simple steps.

Scammers are still pretending to be the police, calling to say you’ve missed jury duty and need to pay. But in a new twist, some scammers are now telling you to visit a website to enter your personal

Have you gotten a call that looks like it’s from your local police department? Scammers are faking caller ID to impersonate local law enforcement, hoping to get you to pay. Learn how this scam works

You get a call out of the blue. The caller insists you owe money and says you’ll be arrested if you don’t pay immediately. You have no idea what she’s talking about. What do you do?

Have you gotten a robocall about a discount on phone, TV, or internet services? Scammers are pretending to be businesses and making robocalls about “discounted services” if you pay with a gift card

During open season for the Health Insurance Marketplace, you might have seen an increase — maybe a flood — of ads for health plans. The ads might promise comprehensive health insurance…but the plan

Scammers pretending to be from the government tell convincing stories to steal your money or personal information. But now they’re taking a new, layered approach — and here are some clues to spot it.

Is there a legit reason for someone to send you to a Bitcoin ATM? The short answer is NO. Will someone from the government send you to a Bitcoin ATM? NEVER. If you’ve followed this Anatomy of a Scam

One way to spot a scam is to understand its mechanics. A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s

Scammers say and do things that can tell us they’re lying — and they’re not who they pretend to be. Of course, to hear or see those clues, we have to get past the panic scammers make us feel, thanks

We expect banks and brokers to keep our money safe. We think they’ll stop or warn us about suspicious transfers out of our accounts. But do they? Scammers are exploiting that trust and getting people

When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of

People are losing big money to scammers running complicated scams. The scams usually involve someone supposedly spotting fraud or criminal activity on one of your accounts, offering to help “protect”

That call or text might not seem like a scam. It might look like it’s Apple or Microsoft, saying there’s a problem with your computer. (It’s not.) It might seem like it’s Amazon, saying there’s a

Does it ever feel like you’re getting more robocalls than calls from actual humans? Illegal robocalls aren’t just annoying — they’re also often scams. But you might be wondering — how did they get my

Tired of robocalls? So are we. Today the FTC and state and federal partners announced Operation Call it Quits, an effort to go after robocallers. As part of the announcement, the FTC has new videos

Scammers are at it again, this time pretending to be “Sheriff’s deputies” and threatening to arrest doctors, physician assistants, and nurses for missing a court date. So how do you spot this scam?

Nobody likes getting bombarded with robocalls. Not only are they annoying, but they’re often pushing scams for things like fake auto warranties and credit card debt relief programs. The FTC and law

Calls from scammers are annoying and can cause a lot of trouble when you realize, too late, that they’re scams. What’s even worse? When they target a client or loved one you’re caring for. So today