Consumer Alerts

People are getting letters in the mail from a law firm saying that one of their clients has died and they’re looking for the heir. You are, they say, that heir! (Spoiler alert: you’re not.) The letter

Do you need to apply for or renew your passport? If you search online, the top results might show official-looking websites that say they can renew or get you a passport. Some of these websites are

Buying a used car instead of a new one might save you some money. But finding, researching, and negotiating to get a used car can be challenging. Online sellers might claim to make buying a used car

When you’re looking for gig work, pay is likely a big — or the biggest — factor you think about. But what if a company promises you’ll make a certain amount, and then ends up paying you less?

July is Military Consumer Month, so we’re deploying advice you can use. No matter what stage of military life you’re going through, you could encounter an imposter scam: someone pretending to be your

Some student loan debt relief companies will lie and say they’re affiliated with the Department of Education when they’re not. They want their bogus claims of “guaranteed” loan forgiveness (for a fee)

With so many people on social media, it’s no surprise that scammers are there, too. A scammer might, for example, send you a message on Facebook, LinkedIn, or WhatsApp offering a chance to invest in

Do you wear glasses or know someone who does? Read on to learn about important updates to your rights under the Eyeglass Rule.

When you want to know what’s happening in housing, you go to the experts. That’s why the FTC joined renters, renters’ advocates, and researchers in Atlanta to hear about issues affecting renters. They

Wondering if you need an international license to drive in a country you’re visiting? Every country has its own rules for visitors who want to drive. In some, like Canada, your U.S. driver’s license

If you meet someone on social media or a dating website or app, how can you tell if their profile is real? They say they’re in the military — but scammers especially like to pose as military

Here’s a new scam spotted on social media: appointment setting jobs. They claim you can work from home and make big money. But just what does an appointment setter do? And how can you tell the

Maybe you want to try out a product for a little while before you make a long-term decision. So, you sign up for a monthly subscription plan. Everything is fine until you want to cancel and it turns

Scammers pretending to be from the government tell convincing stories to steal your money or personal information. But now they’re taking a new, layered approach — and here are some clues to spot it.

No one thinks their online love interest is going to scam them, but scammers are good at what they do. They establish an emotional connection with you so you’re more likely to believe that they’re an

Scammers spend their days pretending to be someone they aren’t, like government agents or medical staff, to con us out of information and money. That’s why we join our friends at the Senior Medicare

A text message from an unknown number that simply says: hi, how are you? seems harmless. Your first instinct might be to respond to see if it’s someone you know. Or maybe tell them they made a mistake

With SNAP benefits, you use an EBT card to buy food at the store. But we’re hearing about scammers using illegal skimmers to steal card information, then grabbing your benefits for themselves. Here’s

Weather forecasters are predicting an active hurricane season, but if you live in large parts of the country — including those hit by tornadoes over Memorial Day Weekend — you’ve probably noticed more

Say you’re scrolling through your social media feed and you see a post saying, “I’m the winner of $600 million from the Powerball lottery. I’m giving away $50,000 to the first one thousand people to