Consumer Alerts

Imagine carrying a written copy of all your conversations with you everywhere you went. Or copies of your account numbers, usernames, and passwords. Or all the photos and videos you’ve ever taken. I

We’re living in the data age. The things we do on our phones and computers, on our internet-enabled smart devices, and on websites leave a trail of our activities and our personal information. That

Most people can probably agree that there are few things more frustrating than airline delays or cancellations that leave you stranded at the airport. Whether the issues are the result of an

NGL, an anonymous messaging app popular with teens, is banned from marketing to kids under 18 and must pay $4.5 million dollars to give money back to customers it deceived.

Scammers pretending to be from the government tell convincing stories to steal your money or personal information. But now they’re taking a new, layered approach — and here are some clues to spot it.

Being online is part of kids’ lives. When they’re online, kids watch and create content, post photos, videos, play games, and share what they’re doing with friends and family. But when they post, play

Health and wellness websites and apps collect a lot of personal and sensitive health information about their users. And they might make promises about how they’ll use and protect that data. If

Is there a legit reason for someone to send you to a Bitcoin ATM? The short answer is NO. Will someone from the government send you to a Bitcoin ATM? NEVER. If you’ve followed this Anatomy of a Scam

As we continue our deep dive into imposter scams, we’re taking a look at a new twist on tech support scams. Ever deal with a tech support scam? A warning pops up on your computer. It says your

One way to spot a scam is to understand its mechanics. A new and complicated scam starts with a call or text message about a suspicious charge on your Amazon account. But it’s not really Amazon. It’s

Scammers say and do things that can tell us they’re lying — and they’re not who they pretend to be. Of course, to hear or see those clues, we have to get past the panic scammers make us feel, thanks

We expect banks and brokers to keep our money safe. We think they’ll stop or warn us about suspicious transfers out of our accounts. But do they? Scammers are exploiting that trust and getting people

When you log into your bank or credit card account, you might get a text message or email with a verification code. You then enter it at the login screen to confirm it’s really you. That’s a form of

People are losing big money to scammers running complicated scams. The scams usually involve someone supposedly spotting fraud or criminal activity on one of your accounts, offering to help “protect”

That call or text might not seem like a scam. It might look like it’s Apple or Microsoft, saying there’s a problem with your computer. (It’s not.) It might seem like it’s Amazon, saying there’s a

Software provider Avast sold products to people that were supposed to protect their privacy online. But in a recently settled lawsuit, the FTC says Avast’s business practices actually compromised

If you’ll be seeing college-age relatives over the holidays, warn them about a variation on the “job interview” scam that students looking for summer or permanent employment have reported to us.

A personalized holiday gift used to mean a shirt with a monogram. But the popularity of at-home DNA test kits suggests that personalized presents have gotten a lot more personal. If genetic test kits

QR codes seem to be everywhere. You may have scanned one to see the menu at a restaurant or pay for public parking. And you may have used one on your phone to get into a concert or sporting event, or