Consumer Alerts

Back to school is a great time to start having conversations with your family about creating good online habits. Rather than telling kids what they should or shouldn’t do online, consider making it a

Talking with your kids about your family’s rules and expectations is key to helping them establish good online habits. Some parents use parental controls to reinforce those good habits — and create

Kids and video games often go together like peanut butter and jelly. Here’s something else that goes along with some video games: Ads competing for your kid’s attention at every stage of their video

If you don’t know what a loot box is, just ask any kid in your life to explain it. While you’re at it, ask them about the video game Genshin Impact. Then tell them about why the FTC just sued the game

If the young people in your life spend lots of time online — watching videos, playing games and texting friends — do they have the skills to question and evaluate what they find there? The FTC’s new

This month, we join the nation to celebrate Older Americans Month. It’s also the 10th anniversary of Pass It On, the FTC’s fraud education campaign for older adults. As Older Americans Month

Being online is part of kids’ lives. When they’re online, kids watch and create content, post photos, videos, play games, and share what they’re doing with friends and family. But when they post, play

Were you or your kids one of the many millions of people charged in Fortnite for unwanted V-Bucks or in-game items (like gear, llamas, or battle passes)? Here’s how to know if you might be eligible to

Have kids or teens? If they’re online or using apps or game consoles, they’re also dealing with ads. Sometimes they’ll know it. But what happens when the line between ads and games and other content

(View or share the YouTube version of the video.) These days, video games have shops just like online stores. Games like Fortnite, developed by Epic Games, sell gear, character “skins,” and dance

(View or share the YouTube version of the video.) Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds for some

Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According

Are you tempted to play “The Circle Game,” join a “Blessing Loom,” or jump on a “Money Board”? These are some of the names for an online scam that’s making the rounds at a time when millions of people

Play video games, or have kids who do? For most of us, that’s a yes, according to a recent industry survey. It also means you might have heard of loot boxes. Loot boxes are the containers you come

Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for