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Consumer Alert

Heads up in your language

Jim Kreidler
Being online is part of kids’ lives. When they’re online, kids watch and create content, post photos, videos, play games, and share what they’re doing with friends and family. But when they post, play
Consumer Alert

Charged for unwanted items in Fortnite?

Andrew Rayo
Were you or your kids one of the many millions of people charged in Fortnite for unwanted V-Bucks or in-game items (like gear, llamas, or battle passes)? Here’s how to know if you might be eligible to
Consumer Alert

Blurred ads and kids and teens: What to know

Amy Hebert
Have kids or teens? If they’re online or using apps or game consoles, they’re also dealing with ads. Sometimes they’ll know it. But what happens when the line between ads and games and other content
Consumer Alert

The gift of privacy for Fortnite players

Amy Hebert
(View or share the YouTube version of the video. ) Did you just read about the FTC’s settlement with Epic Games related to in-game charges in Fortnite resulting in $245 million in refunds for some
Consumer Alert

Are the apps your children use illegally marketing to them?

Jim Kreidler
Kids love to play video games — in apps, on mobile devices and online with friends. And when kids play games, it is unlawful to collect their personal information without parental consent. According
Consumer Alert

This “game” is a chain letter scam

Seena Gressin
Are you tempted to play “The Circle Game,” join a “Blessing Loom,” or jump on a “Money Board”? These are some of the names for an online scam that’s making the rounds at a time when millions of people
Consumer Alert

Video games, loot boxes, and your money

Amy Hebert
Play video games, or have kids who do? For most of us, that’s a yes, according to a recent industry survey. It also means you might have heard of loot boxes. Loot boxes are the containers you come
Consumer Alert

COPPA: A few tips to keep your child safe online

Lisa Lake
Online games and websites for kids are everywhere these days – to the point where it’s commonplace to see toddlers playing with them, too. And while the internet often offers a positive way for
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