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Whether you’re a consumer or a business owner, here’s how to report suspicious online reviews across some popular websites. And be sure to tell the FTC: ReportFraud.ftc.gov.

Amazon

Consumers and business owners

Report suspicious reviews in two ways:

  • Click on the Report button found below the review and follow the steps.
  • Send an email to community-help@amazon.com.

Facebook

Consumers

  • In the posted review, click on the menu arrow in the top right-hand corner of the review.
  • Select Report Post from the menu and follow the instructions.

Business owners

  • Log in to your Facebook business page.
  • Go to the Reviews tab and find the review you want to report.
  • Click on the three dots in the top left corner of the review.
  • Select Report Post from the menu and follow the instructions.

Google

Consumers

  • In the posted review, click the three vertical dots in the top right-hand corner of the review.
  • Select Flag as inappropriate from the menu.

Business owners 

  • Sign into your Google account and go to Manage Your Business Profile.
  • Open the profile you'd like to manage and, on the left-hand menu, click Reviews.
  • Locate the posted review and click Flag as inappropriate.

TripAdvisor

Consumers

  • In the posted review, click Problem with this review? in the bottom-right corner of the review box.
  • Select a reason from the list and click Next.
  • Leave a comment and submit. 

Business owners

  • Log in to the Business Management Center at tripadvisor.com/Owners.
  • Under the Reviews tab, click Report a Review.
  • Fill out the form and submit reasons why the review should be removed.

Trustpilot

Consumers

  • In the posted review, click on the flag icon.
  • The site will ask you to confirm that you’re not from the reviewed company.
  • Select a reason from the list and click Next.
  • Submit your report and click Next.
  • Select Finish after you get confirmation that the review has been flagged.

Business owners

  • Log in to your business account at trustpilot.com/users/connect, go to Reviews, then select Service Reviews.
  • In the posted review, click on the flag icon.
  • Select a reason from the list.
  • Read the guidelines and click Continue.
  • Highlight the review and click Continue.

Yelp

Consumers

  • Locate the posted review on the business page or in the user's profile.
  • From the business page: Select the More Options button and click Report review.
  • From the user’s profile: Locate the flag icon and click to Report review.

Business owners

  • Go to the Reviews page on your business account at https://biz.yelp.com/login.
  • In the posted review, click on the three dots in the right-hand corner.
  • Select Report Review.
  • Select the reason for reporting the review from the drop-down list.
  • Click Submit.
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