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Consumer Alert

FTC puts advertisers on notice: honest opinions only

Seena Gressin
If you’re like many people, before you lay your money down — particularly for big-ticket items — you want to hear what past buyers say about them. The FTC took a big step today to make sure that what
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Sample Customer Complaint Letter

Effective complaint letters explain the problem and how you’d like the company to resolve it. Try to be clear and include only the details you need to describe the problem and the resolution you want
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Buying a Used Car From a Dealer

Whether you’re 16 or 60, buying a used car can be an exciting experience. But it can also be a big financial commitment, with some industry reports estimating that the average price of a used car is
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Financing or Leasing a Car

Shopping for a car? You have options other than paying cash. Whether you finance or lease, here are some things to keep in mind. Before You Buy or Lease a Car Factoring in a Trade-in Financing a Car
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Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help

If you’ve ever asked yourself “what have I done?” after buying something, you’re not alone. Maybe you signed up for a pricey sales training program at a multi-level marketing company’s recruiting
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How To Shop for a Home Security System and Avoid Scams

Home security systems are designed to protect you, your home, and your valuables. They vary in price and what they can do. Not all security companies are legit. So when sellers come knocking on your
Consumer Alert

FTC warns eye care prescribers to follow the law — or else

Colleen Tressler
The FTC’s Eyeglass Rule makes it easier to comparison shop — which can help you save money. After you get an eye exam that determines your best vision with eyeglasses (a refraction), your eye care