What to do if your online order never arrives — and how to get your money back
Shopping online is oh-so-convenient. Haven’t we all bought stuff online when we could easily run to the store (figuratively, of course) and be back home in less than 30 minutes?
Sample Letter for Disputing Credit and Debit Card Charges
Solving Customer Problems: Returns, Refunds, and Other Resolutions
Buyer’s Remorse: The FTC’s Cooling-Off Rule May Help
Outlet shopping: The deal is in the details
For many of us, it just wouldn’t be a summer beach vacation without shopping at the local outlet mall. Over the years, we’ve picked up a few tips for outlet shopping.