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Consumer Alert

Looking for Marketplace health insurance this open enrollment season? Avoid scammers.

Kira Krown
Looking to get or switch your Marketplace health insurance during open enrollment (November 1, 2024 – January 15, 2025)? Don’t click on ads that say they offer free things like phones or cash cards for gas, groceries, or bills to those who enroll in a health insurance plan. They’re probably scams. Instead, use the official Health Insurance Marketplace to find plans you qualify for, get help signing up, or enroll in the plan you choose directly.
Consumer Alert

How to avoid TSA PreCheck scams

Eunice Kim
No one likes waiting in airport security lines. To speed things up, some people opt to get TSA PreCheck. Scammers know this and send emails that look like they're from TSA PreCheck — but they’re not. The emails want you to click a link that takes you to a scam website that only looks like the official site — but it’s not. If you pay to “enroll” or “renew” your TSA PreCheck, you may not even realize you’ve paid a scammer until you get to the airport for your next trip. But there are ways to spot these scams.
Consumer Alert

Recovery scams will follow Hurricane Helene. Here’s how to spot them

Jim Kreidler
Nobody knows how long it’ll take to recover from the devastating flooding and destruction of Hurricane Helene. But we do know it won’t be long before scammers try to cash in on the storm. As you’re working to get back on your feet, learn how scammers operate — and how to avoid them.
Consumer Alert

Solar energy is rising in popularity. So are the scams

Larissa Bungo
Did a salesperson knock on your door and promise free rooftop solar panels at no cost to you? Or say you’ll never have to pay another electricity bill because government programs, grants, or rebates cover your solar installation? It’s likely a scam. While there are some government-funded solar programs for households that qualify, “going solar” isn’t free. Honest businesses will tell you exactly how much it’ll cost to get and install solar panels. Here’s how to steer clear of the scams.
Consumer Alert

Scammers use Bitcoin ATMs to steal your money

Colleen Tressler
Most of us use ATMs pretty often to withdraw cash. But Bitcoin ATMs (or BTMs) are a different beast. Increasingly located in convenience or grocery stores, gas stations, and other places, they’re a way to buy or send cryptocurrency. Only scammers are now using BTMs to steal your money. A new FTC Data Spotlight explains how people are losing millions to fraud at BTMs — and how to protect yourself and the people you care about.
Consumer Alert

Do you have an emergency and recovery plan? Get started or update it this National Preparedness Month

Gema de las Heras
With more powerful and frequent natural disasters — even affecting areas where they weren’t typical — you might have something like “update or make my emergency plan” on your to do list. The FTC has information and tools to help you avoid fraud as you prepare and recover from an emergency. And this National Preparedness Month we’re partnering with FEMA to bring you free webinars in English and Spanish with step-by-step guidance to get ready.
Consumer Alert

Five ways to keep scammers and hackers away

Alvaro Puig
We’re living in the data age. The things we do on our phones and computers, on our internet-enabled smart devices, and on websites leave a trail of our activities and our personal information. That personal information has value — not just to us, but to scammers and hackers who want to steal our identities. Here are five things you can do to keep scammers and hackers at bay.
Consumer Alert

How to avoid getting burned by solar or clean energy scams

Larissa Bungo
When temperatures rise, utility costs do, too. While reputable companies can help you save money with clean or solar energy improvements, scammers offer more than they can deliver. The scams vary, but here’s the gist: someone claiming to be with the government or your utility company promises big savings on your utility bills from solar energy or other home improvements designed to increase energy efficiency. If you agree to the scammer’s offer, it could cost you tens of thousands of dollars.