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Online Shopping
Before you buy something online, shop around and check out sellers and products.
Buying Gemstones, Diamonds, and Pearls
Before you buy, know that gemstones, diamonds, and pearls may be natural, manufactured, or treated to change their appearance.
How To Avoid Scams When You Shop for a Home Security System
Offers ways to spot and avoid scams when shopping for a home security system.
Auto Warranties and Auto Service Contracts
Explains auto warranties and auto service contracts and their differences. Also describes extended warranty scams and your rights.
Consumer Alert
The INFORM Consumers Act and online marketplaces: What to know
Have you ever bought something through an online marketplace where third parties sell their products? You’re not alone. Millions of people have. But have you ever wondered who the seller was? Or where they were located? Or how you’d contact them if you had a question about a product?
Article
How To Evaluate Online Reviews
Online reviews might help you decide what to buy or what company to hire. You should be able to trust that these reviews reflect the honest opinions of people who actually used a product or service. Unfortunately, some reviews are fake, deceptive, or manipulated — and that hurts both people and honest companies.
How To Use the EnergyGuide Label To Shop for Home Appliances
The more energy efficient an appliance is, the less it costs to run, and the lower your utility bills might be.
What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
Financing or Leasing a Car
Shopping for a car? You have options other than paying cash.