Article
Auto Warranties and Auto Service Contracts
Explains auto warranties and auto service contracts and their differences. Also describes extended warranty scams and your rights.
Consumer Alert
The INFORM Consumers Act and online marketplaces: What to know
Have you ever bought something through an online marketplace where third parties sell their products? You’re not alone. Millions of people have. But have you ever wondered who the seller was? Or where they were located? Or how you’d contact them if you had a question about a product?
Article
How To Evaluate Online Reviews
Online reviews might help you decide what to buy or what company to hire. You should be able to trust that these reviews reflect the honest opinions of people who actually used a product or service. Unfortunately, some reviews are fake, deceptive, or manipulated — and that hurts both people and honest companies.
Article
How To Use the EnergyGuide Label To Shop for Home Appliances
The more energy efficient an appliance is, the less it costs to run, and the lower your utility bills might be.
Article
What To Do if You’re Billed for Things You Never Got, or You Get Unordered Products
Billed for products you never ordered, or for products you ordered but never got? Federal laws protect you. Here's what to do.
Article
How To Avoid a Home Improvement Scam
Adding a room, renovating a basement, or doing some much-needed repairs around your home can be a big undertaking.
Consumer Alert
Online retailer, Fashion Nova, gets a dressing down for hiding negative reviews
Shopping for clothes online can be fun and convenient, but it lacks the in-person experience of trying them on, touching the fabrics, and checking for quality.
Consumer Alert
How to avoid buying fake COVID tests online
The news is filled with images of long lines at in-person COVID testing sites and reports of limited supplies of at-home test kits. It’s not a surprise that, according to the U.S.