Recognize an FTC Impersonator

If you don’t know what a loot box is, just ask any kid in your life to explain it. While you’re at it, ask them about the video game Genshin Impact. Then tell them about why the FTC just sued the game’s developer HoYoverse (Cognosphere Pte. Ltd and Cognosphere, LLC) for its confusing loot box system that costs players a LOT of money.

Whether you’ve driven through a toll recently or not, you might’ve gotten a text saying you owe money for unpaid tolls. It’s probably a scam. Scammers are pretending to be tolling agencies from coast to coast and sending texts demanding money. Learn how the scam works so you can avoid it.

On Monday I leave the FTC after eight wonderful years, most recently leading the Bureau of Consumer Protection. I cannot imagine more fulfilling work. Consumer protection has been my passion since law school, when I advocated for families fighting to stay in their homes after the financial crisis. That experience taught me the importance of a muscular government – one ready to take on powerful interests to protect people from economic abuses. Fifteen years later, I’m proud to leave behind a Bureau that is stronger than ever in advancing that mission.