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Buying From an Online Marketplace

Online marketplaces sell goods from local groups and national companies. Before you buy, learn about refunds, returns, and how to get help in case of problems.
Consumer Alert

Be heard. Report scams to the FTC

Gema de las Heras
We know that scammers target Latinos with calls and ads in English and Spanish because the FTC has sued to stop them. When the FTC hears about the Latino community’s experiences and collects their reports about frauds and scams, it helps everyone. Want to be part of the solution? Add your voice and help us get the word out this #HispanicHeritageMonth.
Consumer Alert

Avoid scams in the aftermath of Merbok, Fiona and Ian

Gema de las Heras
As recovery efforts continue in areas hit hard by mother nature’s recent bi-coastal punch, scammers are not far behind. They see tragedy as opportunity, and they'll use the devastation caused by severe storms — like Typhoon Merbok, Hurricane Fiona, and Hurricane Ian, now headed for shore — to try to take advantage of those affected. As well as of anyone who tries to help. That's why it's so important to know how to spot the scams that often follow natural disasters.
Article

Shopping for a Mortgage FAQs

When buying a home, shop around, compare terms, and prepare to negotiate to get the best deal.
Article

Mortgage Relief Scams

Scammers promise to make changes to your mortgage loan or take other steps to save your home, but they don’t deliver. Never pay a company upfront for promises to help you get relief on paying your mortgage.
Consumer Alert

How companies manipulate you online – and what the FTC is doing to protect you

Alvaro Puig
When you’re online, some companies try to trick you into buying things you don’t want. Or into giving them permission to use your personal information. The use of these deceptive designs, known as dark patterns, is on the rise, according to a new report from the FTC. So, what do these dark patterns look like — and how do they take your money and your data?
Consumer Alert

Telling the truth about home mortgage help matters

Amy Hebert
If you’re having a hard time making your mortgage payments, we have some advice on what to do next. We also want you to know that there are companies out there who will say they’ll help but are out to take advantage of you.