Skip to main content
Consumer Alert

Questions about your Amazon Prime settlement refund? Read on

BCP Staff
If you’re one of the many millions of people eligible for a refund from the FTC’s settlement with Amazon, you might already have gotten a check for up to $51. If you got it and deposited or cashed it, you’re all set. You might also have gotten an email or postcard this month with instructions on how to submit a claim. But based on what we’re hearing from consumers, some people have questions about Amazon’s refund process and their eligibility, whether they need to file a claim, and how to do it. If that’s you, let’s get you to some answers.
Consumer Alert

How to handle unexpected calls that claim your money is at risk

BCP Staff
Your phone rings and what the caller says next sends you into a panic. They claim there’s fraud on your credit card, someone hacked your bank account, you owe a tax debt, or your benefits will end today. Your adrenaline is pumping, and your mind races a hundred miles an hour. They sense this—and they say they can help. Should you trust them? No.
Consumer Alert

Avoid weather-related utility scams after the recent winter storm

BCP Staff
It’s going to take time to recover from the winter storm that affected a large part of the country and left hundreds of thousands without power. You can be sure that, after a big storm like this one, utility and other scammers aren’t far behind.
Article

Avoiding and Reporting Gift Card Scams

Only scammers will tell you to buy a gift card, like a Google Play or Apple Card, and give them the numbers off the back of the card. No matter what they say, that’s a scam. No real business or government agency will ever tell you to buy a gift card to pay them. Always keep a copy of your gift card and store receipt. Use them to report gift card scams to the gift card company and ask for your money back.
Consumer Alert

On Data Privacy Day (and every day): Protect your small business

BCP Staff
Cybercriminals target companies big and small. Today is Data Privacy Day — a great opportunity to take a look at how you keep your business and customer data protected. Get started with the FTC’s updated resources at ftc.gov/cybersecurity.
Consumer Alert

No, that’s not your boss asking you to buy gift cards

BCP Staff
While the gift-giving holidays are over, scammers still want gift card money. Some scammers might even reach out by pretending to be your boss and asking you to buy gift cards for them. But it’s a scam. Here’s how to spot and avoid it.
Consumer Alert

Identity Theft Awareness Week starts today

BCP Staff
Identity theft is one of the most-reported problems to the FTC every year. So, chances are, it’s affected you or someone you know. That’s why the FTC and its partners dedicate a week to raising awareness and organizing events to help everyone protect and recover from identity theft.
Consumer Alert

Join the FTC for a workshop on age verification

BCP Staff
With so many kids spending time online — gaming, texting, and connecting with friends — parents need tools to help kids make good decisions and stay safe. The FTC has free resources with practical advice to empower parents and caregivers to talk with kids about their privacy and safety online. And this week the FTC will host an Age Verification Workshop to explore whether technology can help.
Consumer Alert

That text or email about your “tax refund” is a scam

BCP Staff
Tax season is approaching, and if you’re getting a refund, scammers are looking to steal it before you’ve had a chance to claim it. So, before you respond to a text or email about a “tax refund” — especially one that asks you to click a link — know that this could be a scam designed to get your personal information and steal your tax refund.
Article

Debt Collection FAQs

Is a debt collector calling? What can you do? What are your rights? The Fair Debt Collection Practices Act (FDCPA) makes it illegal for debt collectors to use abusive, unfair, or deceptive practices when they collect debts. Here are some answers to frequently asked questions about your rights.