Consumer Alert
“One-ring” cell phone scam can ding your wallet
(View or share the YouTube version of this video.)
Who’s calling now? That number doesn’t ring a bell. Hold the phone, says the Federal Trade Commission. You could be a potential victim of the growing "one-ring” cell phone scam.
Here’s how it works: Scammers are using auto-dialers to call cell phone numbers across the country. Scammers let the phone ring once — just enough for a missed call message to pop up.
The scammers hope you’ll call back, either because you believe a legitimate call was cut off, or you will be curious about who called. If you do, chances are you’ll hear something like, “Hello. You’ve reached the operator, please hold.” All the while, you’re getting slammed with some hefty charges — a per-minute charge on top of an international rate. The calls are from phone numbers with three-digit area codes that look like they’re from inside the U.S., but actually are associated with international phone numbers — often in the Caribbean. The area codes include: 268, 284, 473, 664, 649, 767, 809, 829, 849 and 876.
If you get a call like this, don’t pick it up and don’t call the number back. There’s no danger in getting the call: the danger is in calling back and racking up a whopping bill.
If you're tempted to call back, do yourself a favor and check the number through online directories first. They can tell you where the phone number is registered.
If you’ve been a victim of the “one-ring” scam, try to resolve the charges with your cell phone carrier. If that doesn’t work, file a complaint with the Federal Trade Commission and the Federal Communications Commission.
And as a general rule: Read your phone bill often — line by line. If you don’t recognize or understand a charge, contact your carrier.
I’ve got to go now; my cell phone is ringing.
Search Terms
Scams
It is your choice whether to submit a comment. If you do, you must create a user name, or we will not post your comment. The Federal Trade Commission Act authorizes this information collection for purposes of managing online comments. Comments and user names are part of the Federal Trade Commission’s (FTC) public records system, and user names also are part of the FTC’s computer user records system. We may routinely use these records as described in the FTC’s Privacy Act system notices. For more information on how the FTC handles information that we collect, please read our privacy policy.
The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.
We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.
In reply to Has anyone ever heard of by lac4150
In reply to I got a call from (786) 204 by Turtlegirl7
In reply to The 786-204-4358 number rang by CraneWing