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When you sell a house, you're looking to get the most you can for it. What if a company promised you’d make more money selling it to them than you would on the open market? You’d probably say, “Sold!” According to the FTC, that’s what house buying company Opendoor Labs told people looking to sell their homes — but that wasn’t the reality.

Opendoor promoted itself as tech company that uses its pricing technology to offer more accurate offers and lower costs. Companies like Opendoor are what’s known as “iBuyers” — companies that use technology to make quick offers on homes. According to the FTC, Opendoor said it would pay market value for people’s homes while saving them money on costs. That way, people selling their homes would make thousands of dollars more than they would on the open market. But, the FTC says, it wasn’t true.

Instead, the FTC says Opendoor’s offers were lower than a home’s market value, and the company asked sellers to pay for home repair costs that were higher than what people would typically spend on repairs in a market sale. As a result, most people who sold their homes to Opendoor typically lost thousands of dollars compared to what they would have made if they’d sold their homes on the open market.

To settle the FTC’s charges that the company’s claims were deceptive, Opendoor has agreed to pay $62 million, which the FTC will use for refunds to people who were affected.

If a company makes false and misleading claims, report it to the FTC at ReportFraud.ftc.gov.

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9 Comments


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Thomas Bohlmann
August 04, 2022

Now to go after Realestate Wholesalers who also cheat and deceive homeowners with low offer prices then assign the contract for higher prices and locket the spread

Chandra Anne
August 01, 2022

Good job FTC!

Carol MacDonald
August 01, 2022

How do I get included in this settlement. My credit was run and I did not approve anything.

Heather Llanes
August 02, 2022

Thank you for penalizing this deceptive company. Hopefully other companies will see this as a warning and stop deceiving innocent homeowners.

Cappy
August 04, 2022

They have to pay a $62 million fine. How much did they fleece from people in total?

Tamara Lynn Scott
August 02, 2022

"To settle the FTC’s charges that the company’s claims were deceptive, Opendoor has agreed to pay $62 million, which the FTC will use for refunds to people who were affected.

How do I go about getting a refund?

B George
August 02, 2022

Bravo, FTC! Not surprised that Open Door is misleading the public. I suspected their ads were too good to be true. I would trust a local realtor before I'd trust some tech realtor running a gazillion ads. We all need research whomever you choose to represent the selling of your home.

Rachel W.
August 04, 2022

My husband and I sold our house to Opendoor in 2018. Are we included in the refund from them that FTC stated?

Eric S Freeman
August 04, 2022

How does the distribution work once the FTC wins lawsuit for people that sold their homes through Opendoor during 2017-2019. As I did and now selling again through them. Is there still any issues with Opendoor I should know about?