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Consumer Alert

Did someone insist you pay them with cryptocurrency?

Kira Krown
What’s one of the best ways to spot a scam? Know how scammers tell you to pay. Scammers want you to pay them in ways that are hard to trace and hard to get your money back: like through a gift card, wire transfer, payment app, or cryptocurrency. Here, we’ll focus on that last one — cryptocurrency — and how to avoid cryptocurrency-related scams.
Consumer Alert

You could get money back if Vivint misused your credit report.

Rosario Méndez
No company should misuse a person’s personal information — especially when it’s to open accounts for someone else. But that’s exactly what the FTC charged Vivint Smart Home, Inc. with doing. And that’s why 9,000 people will be getting a notice from the FTC about the Vivint settlement.
Consumer Alert

Potential scams following Tropical Storm Hilary in Southern California and Western states

Gema de las Heras
In the wake of Tropical Storm Hilary’s wind damage and catastrophic flooding — to say nothing of the California “hurriquake” — scammers are likely to follow. As people in affected areas try to rebuild and recover, scammers will say they’re a government official offering help, or a contractor who can do the work you need quickly. Help and quick action are good…but how do you spot the scammers?  
Consumer Alert

Did you hire Ameritech? Look out for a refund soon

Ari Lazarus
If you made payments to Ameritech for what you thought was your student loan, you may be getting a refund soon. Today, the FTC and DOJ are sending more than $9 million in refunds to people who lost money to this scheme. Think you might be eligible? Read on for information on what to do.
Consumer Alert

Vetting a business or coaching opportunity before you buy in

Alvaro Puig
The FTC charged that a business opportunity and coaching scheme bilked consumers out of tens of millions of dollars. The scheme grew on the back of baseless claims about how much money customers could make.
Consumer Alert

Don’t pay for help with your federal student loans

Ari Lazarus
You never need to pay to sign up for government student loan debt relief programs — but scammers will tell you otherwise. Here’s how to spot scam companies that charge illegal upfront fees for so-called help with your student loans.
Consumer Alert

Did you get a letter from a “lawyer” about cashing in on someone else’s life insurance policy?

Sung W. Kim
You can’t cash in on a stranger’s life insurance policy — even if a lawyer says you can. The FTC has heard reports from people in Korean, Vietnamese, and Latino communities who got letters in the mail from a supposed “lawyer” in Canada. The letter looks like it’s from a law firm and offers an “easy way” to get money using someone else’s life insurance policy. But it’s a scam. Here’s how to spot it.
Consumer Alert

FTC lawsuit reminds businesses: CAN-SPAM means CAN’T spam

Seena Gressin
Oh, the joy of clicking “unsubscribe” when your email inbox overflows with spam messages trying to sell you stuff you DO NOT WANT! But what if there’s no “unsubscribe” link and the emails won’t stop?
Consumer Alert

How to make sure your donations count when weather disasters strike

Colleen Tressler
Throw a dart at a map of the U.S. and chances are you’ll land on a community that suffered severe weather this year. Whether it’s landslides on the West Coast, extreme ice storms in the South, spring tornadoes across the Midwest, recent flooding in the Northeast, or the wildfires consuming the Hawaiian island of Maui, communities have experienced devastating losses ― and many are still recovering. With any weather disaster, you may consider a charitable donation to help those affected. But how you can avoid charity scams?
Consumer Alert

Picking up the pieces after the Maui wildfires

Colleen Tressler
Wind-driven wildfires are causing devastation to the Hawaiian island of Maui. Nobody knows how long it will take to recover from the destruction, but we do know it won’t be long before scammers start trying to cash in. As the smoke begins to clear, here’s some advice to help you spot, avoid, and report disaster-related scams.
Consumer Alert

You got the apartment! Spot rental listing scams before you pay

Royal Rose
You’ve found it: A listing for the perfect off-campus apartment. The rental agent told you to send a security deposit by wiring money. Sound fishy? That’s because it is. But can you spot other rental listing scams — before you pay?
Consumer Alert

Got COVID-19 tests you didn’t order? Don’t pay

Ari Lazarus
Unordered COVID-19 tests — and bills — are arriving on doorsteps around the country. What’s going on? It’s another scam targeting people with Medicare. Here’s what to do if you get billed for tests you didn’t order.
Consumer Alert

Asked to wire money? Cut the cord

Terri Miller
If someone asked you to mail them $200 in cash, would you do it? Probably not. Wiring money is just like sending cash in the mail. Once it’s gone, you probably won’t get it back — which explains why scammers tell you to pay that way. You’d think twice before mailing your hard-earned money — do the same thing before you wire money. Here’s what to know.