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Consumer Alert

Not all business coaches are trying to help you

Ari Lazarus
Starting your own small business is a big deal, so you might hire a business coach to help you. But sometimes, these business coaches are only looking to help themselves — at your (literal) expense. Read on to learn how to spot these scams.
Consumer Alert

Children’s Health Insurance Program: Spot the scam

Marissa Hopkins
Finding and keeping health insurance for your family can be stressful and expensive. During the pandemic, your state’s Medicaid Children’s Health Insurance Program (CHIP) might have helped — but with the end of the pandemic, states may be reaching out to update your family Medicaid enrollments. Except scammers might try to get to you first. So how can you spot them?
Consumer Alert

September is National Preparedness Month: Make a plan now

Colleen Tressler, FTC, Division of Consumer and Business Education
Extreme weather and natural disasters can occur with little warning. Communities spared in the past have suffered devastating losses this year, and many are still recovering. National Preparedness Month is a great time to get ready for whatever may come your way.
Consumer Alert

After Atlantic storm Lee, send scammers packing

Gema de las Heras
Atlantic storm Lee brought near-hurricane strength winds and torrential rains to many New England residents — many already affected by wildfires and severe flooding this summer. When you’re doing your best to recover from the destruction caused by back-to-back natural disasters, the words “I can help” may sound like music to your ears. And that’s exactly what scammers count on to try to steal your money or personal information. So how do you weed out the scammers and get real help?
Consumer Alert

What do fraud and bad business practices look like in the Latino community?

Cristina Miranda
Scammers target everyone. But scams and reported bad business practices can play out differently in different communities. Sometimes, scammers set out to target a particular community. Sometimes, they tell a group to pay in specific ways. (Specific ways that make it very hard to get their money back, after they discover the scam.) There are also businesses who harm communities by using tactics that trick people into use their services. So, what do scams and bad business practices look like in the Latino community?
Consumer Alert

Looking for a remote job for a cause you care about? Here’s how to know if it’s a scam

Royal Rose
If you’re looking for a remote job, you might be interested in companies that support a cause. But scammers know that and use your interest to draw you in. If, for example, you’re an LGBTQ+ person or ally, a job that says you can “help LGBTQ+ people in need from the comfort of your own home” might sound great. But what happens if you take that next step?
Consumer Alert

Blurred ads and kids and teens: What to know

Amy Hebert
Have kids or teens? If they’re online or using apps or game consoles, they’re also dealing with ads. Sometimes they’ll know it. But what happens when the line between ads and games and other content gets blurred?
Consumer Alert

Charged for unwanted items in Fortnite?

Andrew Rayo
Were you or your kids one of the many millions of people charged in Fortnite for unwanted V-Bucks or in-game items (like gear, llamas, or battle passes)? Here’s how to know if you might be eligible to get a refund of some of the money you lost.
Consumer Alert

Pay your student loans — not scammers

Ari Lazarus
You’ve probably heard the news — federal student loan repayments are starting again in October. But scammers might try and tell you they can help you avoid repayment, lower your payments, or get your loans forgiven — for a price. Here’s how to spot and avoid these scams.
Consumer Alert

Hey Dude Shoes doesn’t walk the walk on shipping and refunds

Alvaro Puig
I don’t know about you, but if I bought something online and never got it, and then didn’t get my money back, I’d be like, “Dude, that’s not right.” The FTC says that’s not right, either.