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Consumer Alert

Some things to know this Medicare Open Enrollment Period

Kira Krown
If you have Medicare, Open Enrollment — which runs from October 15 through December 7 — is when you can make changes to your health and prescription drug plans. Leading up to and during this time, you might see lots (and lots, and lots) of ads, and get lots (and lots, and lots) of phone calls about Medicare Advantage plans. Here are some things to know as you review and compare your options this year.
Consumer Alert

Avoid scams when you hire a moving company

Bridget Small
Congratulations! You found a new place to live. Now you have to coordinate a move. Whether you’re moving across town or cross-country, you might need more than friends to haul your belongings. Here are some ways to avoid scams when you look for a moving company.
Consumer Alert

How to recover from identity theft

Colleen Tressler
We get it. You hoped the day would never come when you learned someone used your personal information to open new credit accounts in your name. But it did. So now what? Act fast. It can help reduce the damage identity theft can cause. Here’s how to get started.
Consumer Alert

Operation AI Comply: Detecting AI-infused frauds and deceptions

Alvaro Puig
There’s been a lot of hype and excitement about artificial intelligence and all the amazing things it can, or one day might, do. Some companies are developing and selling AI tools, while others are flaunting the benefits of incorporating it into their existing business models. And some businesses aren’t being truthful when it comes to AI.
Consumer Alert

FTC says Invitation Homes was anything but inviting

Larissa Bungo
What if you thought you’d agreed to a rent you could afford and then learned you had to pay an additional $1,740 in fees during your lease term? You’d probably feel deceived. That’s what the FTC says Invitation Homes did to its residents and people looking for housing. And that’s why Invitation Homes, one of the largest single-family home landlords in the country, will be refunding $48 million to residents and changing its practices.
Consumer Alert

Is that gift card helping your congregation or paying a scammer?

Terri Miller
You get an email from someone in your place of worship asking you to buy gift cards for a worthy cause. It might look legit, but hold on. Some scammers pretend to be pastors, rabbis, imams, or bishops to steal worshippers’ money. Learn to spot gift card scams — or your money might end up in a scammer’s collection plate.
Consumer Alert

Solar energy is rising in popularity. So are the scams

Larissa Bungo
Did a salesperson knock on your door and promise free rooftop solar panels at no cost to you? Or say you’ll never have to pay another electricity bill because government programs, grants, or rebates cover your solar installation? It’s likely a scam. While there are some government-funded solar programs for households that qualify, “going solar” isn’t free. Honest businesses will tell you exactly how much it’ll cost to get and install solar panels. Here’s how to steer clear of the scams.
Consumer Alert

What are adoption intermediaries telling you?

Jim Kreidler
If you search online for “adoption agencies near me,” you might see a lot of ads for adoption intermediaries, which might give you the impression that these businesses are state licensed, full-service adoption agencies. But are they?
Consumer Alert

Don’t take the bait on phishing scams

Alexandra House
Have you ever gotten a text or email warning you that something is wrong with an account online? Maybe it says your streaming account is about to be suspended unless you respond quickly. It might even have a link that will supposedly fix your account’s problems. The message looks real. But is it?
Consumer Alert

Scammers use Bitcoin ATMs to steal your money

Colleen Tressler
Most of us use ATMs pretty often to withdraw cash. But Bitcoin ATMs (or BTMs) are a different beast. Increasingly located in convenience or grocery stores, gas stations, and other places, they’re a way to buy or send cryptocurrency. Only scammers are now using BTMs to steal your money. A new FTC Data Spotlight explains how people are losing millions to fraud at BTMs — and how to protect yourself and the people you care about.