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Consumer Alert

FTC finds TurboTax “free” is not free for most

Jennifer Leach
Free means free, right? If you’re TurboTax, not always, according to a new ruling from the Federal Trade Commission. And not for everybody, or even most people— even if an ad says “100% free.”
Consumer Alert

If DNA test kits are on your holiday shopping list

Lesley Fair
A personalized holiday gift used to mean a shirt with a monogram. But the popularity of at-home DNA test kits suggests that personalized presents have gotten a lot more personal. If genetic test kits
Consumer Alert

The new CARS Rule: What you need to know

Alvaro Puig
Whether you’re excited about buying the car of your dreams or just trying to make your budget stretch to get reliable transportation, the car buying process can be stressful. It can also be costlier
Consumer Alert

Slow your scroll: Spot and avoid social media giveaway scams

Terri Miller
You may have heard us say when you’re shopping online, check things out before checkout. The same advice applies to giveaways on social media sites like Facebook and Instagram. Here’s why: One in four
Consumer Alert

Safely donating in response to the Israel-Gaza crisis

Larissa Bungo
Following the Israel-Gaza crisis in the news and want to help by donating to a charity? Scammers follow the news, too, and are at the ready. Just like in the wake of a natural disaster, scammers set
Consumer Alert

Spot and stop dishonest charity fundraisers

Rosario Méndez
What’s worse than a bogus charity? A bogus charity with a dishonest fundraiser. The FTC has sued and stopped dishonest charity fundraisers that called people to get them to donate to fake charities
Consumer Alert

Hey Dude Shoes doesn’t walk the walk on shipping and refunds

Alvaro Puig
I don’t know about you, but if I bought something online and never got it, and then didn’t get my money back, I’d be like, “Dude, that’s not right.” The FTC says that’s not right, either.
Consumer Alert

Asked to wire money? Cut the cord

Terri Miller
If someone asked you to mail them $200 in cash, would you do it? Probably not. Wiring money is just like sending cash in the mail. Once it’s gone, you probably won’t get it back — which explains why
Consumer Alert

Can a biosimilar reduce the cost of your medication?

Colleen Tressler
If you have arthritis, diabetes, kidney conditions, cancer, macular degeneration, or some chronic skin and bowel diseases, you may be using a biologic medication. Biologics are medications generally
Consumer Alert

Is your eye doctor violating the Contact Lens Rule?

Colleen Tressler
The FTC recently sent 24 cease and desist letters to eye doctors after getting reports they may have violated the Contact Lens Rule by ignoring important rights of patients. That includes the
Consumer Alert

Pyrex “Made in the USA” claims didn’t measure up

Gema de las Heras
If you took up baking during the pandemic, you may have ordered Pyrex bakeware promoted as “American as apple pie.” It turns out, says the FTC, some Pyrex glassware advertised as “proudly made in the