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Consumer Alert

Targeting the troops

Samuel Levine
While American servicemembers stand ready to defend the nation, smalltime scammers and large corporations alike have them in their sights. They follow the money — and they know that military personnel
Consumer Alert

Military Consumer Month 2021

Carol Kando-Pineda
July is Military Consumer Month! This annual initiative highlights the FTC’s collaboration with the Department of Defense’s Office of Financial Readiness, the Consumer Financial Protection Bureau’s
Consumer Alert

Shopping online? Know your retailer and your rights

Colleen Tressler
COVID opened the door for scammers to double down on their worst practices, while preying on consumers during an unprecedented global pandemic. That includes some bad actors who have been taking
Consumer Alert

What to know before you buy something online

Alvaro Puig
Ahh, summer. Ten sweet yet short weeks to enjoy some of your favorite traditions. Maybe it’s sipping an ice cold drink on the porch, spending a weekend at the beach, or cooling off with the kids at
Consumer Alert

Don’t send them money

Lisa Lake
Instead of telling you a ghost story around a summer campfire, we have an all-too familiar tale to share: Myra’s grandson, Jon, is in Mexico for the summer. They video chat every week. One day, Myra
Consumer Alert

Timeshares: Yes? No? Maybe?

Rosario Méndez
If you’re considering getting a timeshare this vacation season, read on. Maybe you got a flyer in the mail with pictures of sunny beaches and beautiful resort suites. Sounds great, right? But before
Consumer Alert

Hot rental car market = scams

Emily Wu
The weather is getting warmer, and you might be itching to travel again. The mountains, the beach, and the trails are calling you — and everyone else. At least that’s what it feels like when you start
Consumer Alert

Hello, summer. Goodbye, scammers.

Jim Kreidler
Summer is right around the corner. With things reopening, kids getting out of school, and days lasting longer, this summer promises, we hope, some much-needed relaxation, adventure, and a chance to
Consumer Alert

How to spot a government impersonator scam

Lisa Lake
Scammers often disguise themselves as people working for the government and might pretend to offer help. But, really, they’re after your money or personal information. For Pride Month, the FTC wants
Consumer Alert

Celebrate Pride by fighting fraud

Ari Lazarus
Pride Month is all about getting out there, connecting, and showing support for the LGBTQ+ community. Here’s an idea: let’s also make it about helping the people you care about avoid scams. Start by
Consumer Alert

Looking for work? Avoid job scams

Emily Wu
If you’re looking for a job, there are lots of things to think about, from wages and commute time to benefits and employee resources. And, if you identify as LGBTQ+, you might also look for whether a
Consumer Alert

Amazon Flex didn’t deliver as promised, and now must pay

Jim Kreidler
Were you an Amazon Flex driver from late 2016 to August 2019? If so, you may be able to get the tips you earned that Amazon previously withheld. Several months ago, we told you the FTC filed a case
Consumer Alert

Stand up to cyberbullying

Jim Kreidler
Pride Month is about connecting with and showing support for people in the LGBTQ+ community. It’s also about standing up and protecting those we care for, so today we’re talking about cyberbullying
Consumer Alert

Happy Pride Month from the FTC

Daniel Kaufman
June is Pride Month, an important time of year when we get to celebrate and show our support for LGBTQ+ people everywhere. Here at the FTC, “pride” is more than a month-long celebration. We’re proud
Consumer Alert

More money is coming to families…and scammers are ready

Lisa Lake
As part of the American Rescue Plan Act, eligible families will get monthly payments from the government from July 15 through December 2021. The Internal Revenue Service (IRS) will send these monthly
Consumer Alert

Your guide to protecting your privacy online

Maneesha Mithal
The things we do throughout the course of our day give businesses access to information about our habits, tastes, and activities. Some might use it to deliver targeted ads to you, or to give you
Consumer Alert

MoneyGram refund program opens to take claims

Bridget Small
If you used MoneyGram to send money to a scammer between January 1, 2013 and December 31, 2017, you may be eligible to file a claim for a refund. The company handling claims — Gilardi & Co. LLC — is
Consumer Alert

Getting ready for hurricane season 2021

Ryan Ebrahimy
June 1 st is the start of hurricane season. For people in hurricane-prone areas, that means the risk of heavy rainfall, high winds, storm surges, flooding, tornados, and rip currents, which can all