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The news is filled with images of long lines at in-person COVID testing sites and reports of limited supplies of at-home test kits. It’s not a surprise that, according to the U.S. Food and Drug Administration, fake and unauthorized at-home testing kits are popping up online as opportunistic scammers take advantage of the spike in demand.

Using these fake products isn’t just a waste of money, it increases your risk of unknowingly spreading COVID-19 or not getting the appropriate treatment. So, if you’re shopping online for COVID test kits and related items:

  • Make sure the test you’re buying is authorized by the FDA. Check the FDA’s lists of antigen diagnostic tests and molecular diagnostic tests before you buy to find the tests authorized for home use. (EUA is “emergency use authorization.”)
  • Check out a seller before you buy, especially if you’re buying from a site you don’t know. Search online for the website, company, or seller’s name plus words like “scam,” “complaint,” or “review.”
  • Compare online reviews from a wide variety of websites. You can get a good idea about a company, product, or service from reading user reviews on various retail or shopping comparison sites. Think about the source of the review. Ask yourself: Where is this review coming from? Is it from an expert organization or individual customers?
  • Pay by credit card. If you’re charged for an order you never got, or for a product that's not as advertised, contact your credit card company and dispute the charge.

Suspect a scam seller or bogus test? We want to hear about it at ReportFraud.ftc.gov.

Learn more about COVID-related frauds at ftc.gov/coronavirus/scams.

3 Comments


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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

  • We won’t post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions.
  • We won’t post comments that include vulgar messages, personal attacks by name, or offensive terms that target specific people or groups.
  • We won’t post threats, defamatory statements, or suggestions or encouragement of illegal activity.
  • We won’t post comments that include personal information, like Social Security numbers, account numbers, home addresses, and email addresses. To file a detailed report about a scam, go to ReportFraud.ftc.gov.

We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. The comments posted on this blog become part of the public domain. To protect your privacy and the privacy of other people, please do not include personal information. Opinions in comments that appear in this blog belong to the individuals who expressed them. They do not belong to or represent views of the Federal Trade Commission.

figofone
January 04, 2022
Thank you for the great information, which is not always easily accessible to everyone. Henrietta
Barbara
January 13, 2022
Thank you Federal Trade Commission. You help me feel proud to be an American. We need agencies who work for the people. Best wished.